GA 065 | Lean Metrics with Robert St. Louis

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robertstlouis

Today’s guest is Robert St. Louis, a great lean thinker and manufacturing professional with a fascinating background. Robert and I talked about lean metrics, what they are, and why organizations should be utilizing them. We also discuss the “Rule of Three.”

An MP3 version of this episode is available for download here

In this episode you’ll learn:

  • Robert’s background and what he’s up to these days (2:36)
  • The quote that inspires Robert (6:32)
  • What the term “Lean Metrics” refers to (7:52)
  • Why these metrics matter (12:20)
  • Robert’s opinion on the scorecard approach (13:40)
  • What the “Rule of Three” means (17:31)
  • One of Robert’s most harrowing air traffic stories (20:19)
  • The key to sustaining this kind of environment (23:39)
  • What “Respect for People” means to Robert (27:25)
  • The best advice Robert has ever received (29:12)
  • Robert’s personal productivity habit (31:47)
  • Something that has surprised Robert in the last year (33:31)
  • How Robert rewinds and recharges (34:45)
  • The skill Robert feels he needs to improve (36:19)
  • Robert’s final words of wisdom (37:54)

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What Do You Think?

What kind of metrics does your organization value the most?