GA 153 | From Tiffany & Co. to Toyota with Josh Sanchez

This week’s guest is Josh Sanchez, a continuous improvement practitioner with a fascinating background. Josh worked for Tiffany & Co. before landing a job at Toyota, and is now transitioning into a healthcare role. Ron and Josh discussed what it’s like to practice continuous improvement in these different environments. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

  • A quote that inspires Josh (2:44)
  • Josh’s background (4:36)
  • How continuous improvement applies to the jewelry industry (7:07)
  • Josh’s introduction to Toyota (9:45)
  • Josh’s first day at Toyota (16:30)
  • What a “day in the life” was like three months in (20:30)
  • A comparison of Josh’s lean experiences (24:44)
  • What surprised Josh about Toyota (27:11)
  • About quality circles (31:02)
  • Josh’s new role in healthcare (35:34)
  • What “Respect for People” means to Josh (38:52)
  • The best advice Josh has ever received (42:11)
  • What Josh is most proud of as it relates to lean (45:51)
  • The book Josh read this past year (48:04)
  • The skill or knowledge area Josh feels he needs to improve (49:21)

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Have you ever applied lean and/or six sigma in an unusual setting?