GA 217 | How Gemba Academy Practices Lean with Leslie Moles and Jennifer Scott

This week’s guests are our own Leslie Moles and Jennifer Scott. Leslie and Jennifer shared what it’s like  practicing lean at Gemba Academy, specifically how we leverage Toyota Kata. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

• Their roles at Gemba Academy (2:44)
• A quote that inspires Leslie (5:33)
• A quote that inspires Jennifer (6:06)
• Continuous improvement at Gemba Academy (6:46)
• Our journey with Toyota Kata (10:27)
• The first target condition (13:40)
• Some of the recent experiments (16:43)
• The new customer process (22:03)
• The “What did you learn?” approach (25:04)
• Why lean isn’t just for manufacturing (27:12)
• Practicing scientific thinking (28:32)
• A funny story about Gemba Academy (32:54)

Podcast Resources

• Right Click to Download this Podcast as an MP3
• Download a Free Audio Book at Audible.com
• Leslie on LinkedIn
• Leslie’s Email
• Jennifer on LinkedIn
• Jennifer’s Email 

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What Do You Think?

How would you describe what practicing lean at your organization is like?

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