Category: Leadership

Total 319 Posts

GA 139 | How to Use Job Breakdowns with Kyle House

This week’s guest is Kyle House, a lean practitioner with a TWI background. Ron and Kyle explored the Job Breakdown aspect of Job Instruction, specifically how to use the breakdowns and why they’re helpful. An MP3 version of this episode is available for download here. In this episode you’ll learn: Kyle’s background

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GA 138 | How to Use Kata to Create Service Excellence with Karyn Ross

This week’s guest is Karyn Ross, an author and lean practitioner who specializes in applying continuous improvement in a service context. Ron and Karyn discussed Coaching Kata, the role of creativity, her book, and much more.  An MP3 version of this episode is available for download here. In this episode you’ll

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GA 133 | How to Create a Visual Workplace with Dr. Gwendolyn Galsworth

Today’s guest is Dr. Gwendolyn Galsworth, an author and consultant who specializes in the visual workplace. Gwendolyn shared her fascinating background with us and explained the importance of visuality. This in-depth conversation is guaranteed to challenge your thinking. An MP3 version of this episode is available for download here. In this episode you’ll learn: Gwendolyn’s

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GA 132 | How to Apply Lean to Puzzle Manufacturing with Don Scott

Today’s guest is Don Scott of Buffalo Games, a puzzle and board game company. Don described his take on continuous improvement as well as the challenges that pertain to this unique industry. An MP3 version of this episode is available for download here. In this episode you’ll learn: Don’s background and what Buffalo Games

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If Not You, Who?

I was fortunate enough to speak at a FedEx leadership team meeting yesterday which was a ton of fun! Before I spoke I was able to hear a few presentations including an awesome talk by our great friend and fellow lean thinker, Jamie Parker.  By the way, Jamie is presenting a

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