Lean Healthcare Archives

GA 523 | The Cleveland Clinic Improvement Model with Tim Pettry

By Jessica Bush - April 11th, 2024

This week’s guest is Tim Pettry. Ron and Tim discussed outside perceptions of Toyota, Cleveland Clinic’s journey with continuous improvement, and Tim’s unusual workshop at the upcoming Shingo Conference. An MP3

GA 511 | Winning the Now with Eric Recker

By Jessica Bush - January 18th, 2024

This week’s guest is Eric Recker. Ron and Eric discussed bullying, avoiding burnout, and what it means to “Win the Now.” An MP3 audio version of this episode is available for download here. In this episode you’l

GA 501 | Reducing Chaos with Brandon Brown

By Jessica Bush - November 9th, 2023

This week’s guest is Brandon Brown. Ron and Brandon discussed TWI, and why reducing both personal and professional chaos is so important. An MP3 audio version of this episode is available for download here. In this episode you

GA 500 | Celebrating 500 Episodes

By Jessica Bush - November 2nd, 2023

This week we’re celebrating our 500th episode by sharing some of our team’s favorite moments from over the years. Whether you’re new to the podcast or you’ve been here since the beginning, thank you for listenin

GA 496 | How to Handle Employee Suggestions with Kyle Brady

By Jessica Bush - October 5th, 2023

This week’s guest is Kyle Brady. Ron and Kyle discussed suggestion boxes, how to handle suggestions that aren’t accepted, and how to get started with your own suggestion program. An MP3 audio version of this episode is avai

GA 492 | Better Metrics for Better Management with Mark Graban

By Jessica Bush - September 7th, 2023

This week’s guest is Mark Graban. Ron and Mark discussed process behavior charts, the importance of good metrics, the Red Bead Experiment, and more. An MP3 audio version of this episode is available for download here. In this epi

Conducting A Manual Process Assessment

By John Knotts - July 21st, 2023

A manual process is a task or procedure that is performed without the assistance of automation or technology. These tasks typically require human effort, physical actions, and direct input. Manual processes can range from simple tasks,

GA 480 | Learning From Our Mistakes with Mark Graban

By Jessica Bush - June 15th, 2023

This week’s guest is Mark Graban. Ron and Mark discussed making mistakes and the importance of psychological safety. Mark also shared a little about his podcast, “My Favorite Mistake,” and his new book, “The Mis

5S and Spring Cleaning

By John Knotts - April 21st, 2023

What better time than now to talk to you about spring cleaning and 5S? Now, you may be wondering what exactly 5S is, and how it relates to spring cleaning. Well, let me explain. 5S is a methodology used in manufacturing and other indus

GA 469 | Improving Lives with Lean with Steve Bell

By Jessica Bush - March 30th, 2023

This week’s guest is Steve Bell. Ron and Steve discussed Steve’s work applying lean to NGOs, how he approaches Change Management, and more. An MP3 audio version of this episode is available for download here. In this episod

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