An organization I visited recently surprised me. They are on a long-running and successful continuous improvement journey. They do many things right. They recognize where they have gaps and are open to outside help. And yet they have chosen to not make certain types of problems openly visible. When leaders do
When customers start a subscription with Gemba Academy we like to start with discussion about how we can help them meet their Lean goals. A recent new customer was very well prepared for our conversation and had four prepared questions for me. It was clear he had been working on the
This week’s guests are Tracey and Ernie Richardson. Tracey and Ernie talked about their new book The Toyota Engagement Equation and about their personal lean journeys. An MP3 version of this episode is available for download here. In this episode you’ll learn: Their backgrounds (5:37) Why they wrote The Toyota Engagement
This week’s guest is Amir Ghannad, author and leadership specialist. Amir talked about his book, The Transformative Leader, and explained the differences between change and transformation. An MP3 version of this episode is available for download here. In this episode you’ll learn: The quote that inspires Amir (4:49) Amir’s background
Leaders in business tend to come with educational backgrounds in finance, business, engineering, medicine or law. It is less common that they bring backgrounds in literature, philosophy, the liberal arts. These fields are viewed as less useful in running businesses which require a degree of sophistication in finance, law or
Many of you know Paul Akers of Fastcap. He’s a very passionate lean practitioner, and Gemba Academy has several videos where we talk to him and tour his company. Almost two years ago I was talking to him and he told me how he, in his 50s, was finally getting
This week’s guest is Ria Story, author, speaker, coach, and wife of last week’s guest Mack Story. Ria shared her incredibly inspirational background with us, and explained how to be resilient. This episode does mention some serious adult topics. An MP3 version of this episode is available for download here.
The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization by Tracey and Ernie Richardson has been published by McGraw-Hill Education. The book follows the experiences of Tracey & Ernie who both spent decades learning and growing into teachers at Toyota. Today they are trainers
I, along with several of my Gemba Academy colleagues, have started to experiment with something called the SELF Journal. Upon first glance the SELF Journal looks like your normal day planner. And it does a great job of helping you plan and manage your day. But that’s not what drew
This week’s guest is consultant and speaker Mack Story. Mack talked about his experiences sharing leadership development skills with the blue-collar workforce. This is a powerful episode that really sheds light on what it means to be a leader. An MP3 version of this episode is available for download here.