respect for people Archives

The Importance of Respect for People in Problem-Solving

By Kevin Meyer - April 13th, 2018

Respect for people is one of the two core pillars of lean, if not the most important. We talk and write about it a lot, and it is a significant component of Gemba Academy’s online lean training programs. When respect for people i

The Value of Depth and Detail

By Kevin Meyer - September 9th, 2016

Nearly three decades ago one of my first bosses pulled me aside – I forget the underlying incident except that I had somehow screwed up – and bluntly told me to “sweat the details.” I clearly remember it to this day, and it bec

Respect for Humanity… of Your Boss

By Jon Miller - August 10th, 2015

The notion of “respect for people” is widely recognized as an essential pillar of lean management. It stands out among lean principles by being the most important yet least clearly defined. As such, it is most often at the