Change is hard. What a cliche. But it has achieved its high rank in the pantheon of “cliche-dom” because its underlying reality is so very common. A fact multiplied many-fold during virtually any serious kaizen event. Cold hard fact: not everyone either wants to or is equipped to adapt to
Month: July 2005
Today I had the opportunity to address the general session of the 43rd annual conference of the Association for Healthcare Resource & Materials Management. There were about 1,500 people in the audience, perhaps 1,000 Materials Managers and the balance exhibitors and conference organizers. The content of the talk was an
The U.S. Armed Forces have been using a combination of quality improvement tools and methods for many years. Recently many bases, depots and command centers have been using Lean manufacturing and six sigma tools and principles very effectively to lower cost and improve responsiveness. The work being done by the
When learning to implement Lean manufacturing or Lean office principles one of the essentials is to develop a deep understanding of the 7 types of waste. Many people start working with the tools right away, value stream mapping or doing 5S activity without clearly linking this activity to waste reduction.
Toyota announced 1.6% price increases in several Lexus and Scion model vehicles on Friday July 8, 2005. Some months ago when Chairman Okuda said Toyota may raise prices to help out struggling Ford and GM, I was impressed again by Toyota. This time Toyota was quick to deny that this
Every now and then a very intelligent manager or engineer will question the whole approach of putting a kaizen team together to spend 3 to 5 days working on a problem when the solution is ‘obvious’ to this very smart person. Putting aside the question of why the problem hasn’t
As a resident of the Puget Sound area of Washington State, the subject of traffic flow is one of high interest to me. Traffic around the Seattle consistently ranks in the worst five in the United States. So a July 1, 2005 Wall Street Journal article titled “How Brief Drop