Month: March 2007

Total 42 Posts

Textron Six Sigma

  I recently came across this article written about the Six Sigma program at Textron. In the article Bob Zimering, a Textron Master Black Belt, discusses Six Sigma at Textron and responds to some of its critics. When discussing the wise guys over at Qualpro who bashed Six Sigma claiming

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How Not to Screw up Pluses and Deltas

An extremely powerful, yet often misused, tool is pluses and deltas. I say misused since 9 out of 10 people I know (including MANY consultants) do not know how to do them properly. What are they? The easiest way to do pluses and deltas is to simply write “plus” and

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Why So Much Confusion About Kanban?

I had a very interesting conversation today with a friend who is a manager spearheading a Lean effort at a local facotry. His latest focus is on connecting the metal forming operations with the assembly operations using kanban. He observed that although there is a great need for kanban, there

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The Value of Figuring It Out for Yourself

There is a curious mention of Nissan purchasing an American automobile factory before World War II and moving it to Japan in chapter 21 of Taiichi Ohno’s Workplace Management: Before the war Nissan had purchased an American factory and moved it all over to Japan, and there were even engineers

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The Hardest of the 5S’s

I recently heard the best explanation of which of the 5 S’s is the toughest to master. Many say how hard sorting all the rubbish is… others say that sustain is without a doubt the hardest.Both of these common responses are dead wrong. The hardest S for many people to

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White Space Muda

I heard a story about a Toyota employee. This was years ago when Toyota Motor Sales merged with Toyota Motor Company to form Toyota Motor Corporation. The employee from Motor Sales asked for paper to write a report. A woman in the office gave him one sheet of paper. “If

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Explaining Cp and Cpk

When we speak about the capability of processes we often refer to a couple indices called Cp and Cpk. These two indices, used together, can tell us how capable our process is and whether or not we have a centering issue.  For the math geeks out there here are the

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The Art of Nemawashi

Nemawashi is the building of support for a project through advance communication and consensus. The Japanese term nemawashi (根回し) comes from “to dig around the roots” in order to prepare a plant for transplant. Without proper nemawashi, a bonsai tree transplanted to new soil may die. Many people first hear

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The Cat is Back!

  The Cat is back! My blogging pal KT Cat, over at The Scratching Post, has thrown out another hot sports opinion related to his (or her) negative experience with Lean Six Sigma. I must admit I like to read this feline’s stuff as he (or she) says what’s on

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