Month: November 2007

16 Articles

Management by FACTS!!

By Jon Miller - November 12th, 2007

These are the words staring at me each day while standing or sitting at my desk: FACTS! Please feel free to hit Print and place this visual reminder for all to see. Sadly my personal MTBFTFTBF performance (mean time between failures to

Top 10 Problems with Problem Statements

By Jon Miller - November 8th, 2007

The problem with problem statements is that hardly anyone knows how to correctly formulate a problem statement and instead they put a lot of information there in place of sound arguments and justification for action, and people would b

What is the Standard?

By Jon Miller - November 6th, 2007

A problem was brought to my attention today. Some of our consultants are not submitting expense reports on time, causing us to be unable to bill clients on time. Simply put, some people are keeping other people from doing their job. Th

Free Videos on Lean Healthcare, Toyota Production System

By Jon Miller - November 5th, 2007

Here are a pair of free videos on YouTube. The first is titled A Quick Introduction to Lean Thinking and it is brought to you by the NHS group Institute for Innovation and Improvement. Some of the graphics and examples of Lean in healt

Three of the Lessons Learned from Gemba’s 2007 Hoshin Kanri

By Jon Miller - November 4th, 2007

We are in our pre-planning phase for our 2008 hoshin kanri (policy deployment) here at Gemba. That means we start by reflecting on 2007 and the progress made so far. Without airing too much dirty laundry, here are three of the lessons

Why a Kaizen Newspaper is Called a Kaizen Newspaper

By Jon Miller - November 1st, 2007

The kaizen newspaper is tool used to perform visual management on the process of continuous improvement itself. Many people who have not been introduced to the kaizen newspaper through kaizen events or as part of a program of team-base

Start your Lean & Six Sigma training today.

Explore Videos Chat with an expert