August 2008 | Gemba Academy

Questions Raised by Voluntary Kaizen Policy at Toyota

By Jon Miller - August 31st, 2008

Doing some more research into the “voluntary” overtime issue as a management practice in Japan, we found that American fast food giant McDonald’s was recently hit with the same ruling as Toyota and must now pay their

How to Measure Knowledge Worker Productivity, Part 1

By Jon Miller - August 26th, 2008

A little while ago I heard the comment, “If I could figure that out I would be a millionaire,” in regard o the question, “How to measure knowledge worker productivity?” This doesn’t seem like such a challe

Small Teams Enable Kaizen and TPS

By Jon Miller - August 24th, 2008

Earlier this month Pete Abilla wrote about effective team sizes in his newly redesigned Shmula blog. The idea is that generally small teams are more effective because communication is essential to team success and beyond a certain size

Reading Henry Ford's My Life and Work

By Jon Miller - August 23rd, 2008

Finding my trip to Europe extended by almost a week, my stock of reading materials reduced to less than a day’s supply, a moment for panic. But thanks to the Project Gutenberg online book catalog making My Life and Work by Henry

5 Seemingly Innocent Questions You Never Want to Hear in a Lean Deployment

By Jon Miller - August 20th, 2008

These are 5 seemingly innocent questions which in fact you never want to hear in a lean deployment. If you do hear them this does not mean your efforts are doomed, only that the thinking behind what is lean and why we are doing it may

Rat Racing and Lean Thinking

By Ron Pereira - August 20th, 2008

The recent post about my credit card issues has created quite a conversation. One of the main themes being commented on is whether or not we, in America where we don’t have the chip like they do in the UK, should have to show an ID w

Walmart, You are Killing Me!

By Ron Pereira - August 18th, 2008

So check it out. A few months ago my wife noticed some suspicious charges on our Washington Mutual debit card at a Walmart in the Fort Worth area. After discussing it we realized someone had swiped our information and made two separate

Inspired by Phelps

By Ron Pereira - August 17th, 2008

Where were you when history was being made? I was pacing in front of my TV while holding my new born baby and screaming at the top of my lungs as Jason Lezak held off his Australian competitor in the 4x100m Medley Relay. Once it was fi

Toyota’s Mom & Pop Suppliers Feel CCC21 Squeeze

By Jon Miller - August 14th, 2008

Just on the heels of praising Toyota’s supply chain strategy while chiding Boeing’s I came across some articles from earlier this year that give quite a different picture of being a Toyota supplier. “Best in the World

How to Fold a T-Shirt in Two Motions

By Ron Pereira - August 14th, 2008

I recently wrote a post about laundry kaizen… I now have the knowledge needed to take things to the next level. Check it out! Question for Jon Miller: Can you please help us translate a little Japanese? At least I think it’

Month: August 2008