May 2009 | Page 2 of 2 | Gemba Academy

8 Ways to Get Total Involvement

By Jon Miller - May 13th, 2009

There was an inspiring article by Pete Abilla on the Shmula blog yesterday called Total Company Involvement. In any company-wide continuous effort, there are various levels and degrees of employee engagement. In a true high-performance

Leadership & Standard Work

By Ron Pereira - May 11th, 2009

By Jeff Hajek A while back, Ron asked a question about how standard work is applied to leadership. Think of it like this. You wouldn’t create standard work for ‘manufacturing.’ You’d create it for the assembly of the WidgetMax3

One-point Lesson: One-point Lesson

By Jon Miller - May 11th, 2009

Sometimes we are so busy that we think we don’t make time to develop the people around us. Instead we fight fires or give direct instructions. This might be effective in the short-term but inevitably small problems are missed. Th

A GPS for the TPS

By Jon Miller - May 5th, 2009

One of the common objections we hear to doing kaizen is that “We’ve tried it before” and it didn’t work. It’s amazing that this could ever be a reason for people to stop trying, yet it is. Last summer I sp

Line Balancing at McDonald’s

By Ron Pereira - May 5th, 2009

I was recently going through the drive through at McDonald’s and saw something very peculiar. The line was quite long but I decided to stick it out. As I sat waiting to get to the board where you speak your order I noticed a Mc

Are Holidays Batch Processing?

By Jon Miller - May 4th, 2009

Getting back into the swing of things after most of last week away on holiday, a thought popped into my head: “Are holidays batch processing?” Something about how we spend time at work and how we take time off reminds me of

Visual Controls at DFW Airport

By Ron Pereira - May 4th, 2009

Allow me to set the scene. It’s been a long week on the road… your flight home was delayed 2 hours and you miss your significant other and children more than words can explain. Finally, after what feels like an eternity y

The Lean System is Making the Most of What You've Got

By Jon Miller - May 2nd, 2009

If I had a dollar bill for every time someone said to me “This is not Japan” or “We don’t build automobiles” or “We don’t make the same thing over and over again like Toyota” then I would

Month: May 2009