August 2009 | Page 3 of 3

What Can Lean Do for the Healthcare Business Office?

By Jon Miller - August 6th, 2009

Daisy asked, What can lean do for the Healthcare business office? The billers, the insurance follow up staff? Lean can do a great things for the healthcare business office. I have asked Chris Schrandt to answer this one. Chris has been

The Harmony of Discipline and Creativity

By Jon Miller - August 5th, 2009

“Creativity and discipline go hand in hand.” So said best-selling author and business guru Jim Collins during an interview in the April 2009 issue of Inc. magazine. These words resonate and bounce around in the back of my h

Do You Read Much Russian?

By Ron Pereira - August 4th, 2009

The LSS Academy Guide to Lean has been translated to Hungarian and most recently to Russian. If you’d like to download the Russian version please visit this site (free registration required). If you’d like to download the H

The Lean Buzz at Starbucks

By Jon Miller - August 4th, 2009

In the past when the training venue was not close to gemba, I have used a trip to the Starbucks as a teaching tool for value stream mapping, waste observation, even drawing spaghetti diagrams. Based on the news in the Wall Street Journ

Value Stream Management: Evidence on the Parking Lot

By Jon Miller - August 3rd, 2009

Today I was able to drop in on a customer on the return leg of a business trip. I was looking forward to visiting old friends whom I hadn’t seen a few years, the new building they had moved into in early 2009 and also their progr

Oh Snap! We Sent Bad Product to Our Customer: Fun with the Hypergeometric Distribution

By Ron Pereira - August 3rd, 2009

If you enjoy statistics this is the perfect article for you! But even if hearing the words hypergeometric distribution makes you want to yack all over the floor at least give this article a quick skim as it could prove useful for you s

Month: August 2009