September 2009 | Page 2 of 2

Genchi Genbutsu on the Retail Floor

By Jon Miller - September 14th, 2009

The September 14, 2009 Wall Street Journal article Seeing Store Shelves Through Senior Eyes explains how retailers are applying the TPS principle of genchi genbutsu (go to the floor and see what’s really going on) in redesigning

Three Risks of Implementing Lean without Policy Deployment

By Jon Miller - September 13th, 2009

Ideally the goals of each discrete improvement activity are aligned with the goals of the overall improvement program or change deployment framework and this is also aligned with the strategic direction of the business. Unless you are

The e-mail gemba

By Jon Miller - September 10th, 2009

There is a lot to like about e-mail. Without its widespread adoption starting about 15 years ago I would not have kept in touch with many old friends. I can still remember writing letters, by hand, and waiting… E-mail has allowed

The Seven Wastes & $10 Off Subscription to iSixSigma Magazine

By Ron Pereira - September 3rd, 2009

I recently wrote an article for the iSixSigma magazine focused on the 7 Deadly Wastes. And as it turns out the good folks over at iSixSigma have been nice enough to allow me to offer this article to LSS Academy readers in PDF form. So

Learning From You

By Ron Pereira - September 3rd, 2009

I’ve been reflecting on my earlier post this week about my “mini-kaizen” while placing labels onto CDs. As always, your comments were great. Some folks agreed with my approach. Nice work and you have a good looking sister in law!

What is Kaizen? The Little Gear

By Jon Miller - September 3rd, 2009

What is kaizen? A reader reminded me that a lot of terms used in articles on this blog go unexplained. Although it’s one of our favorite topics, kaizen is one such term that is often used but seldom explained in enough detail for

Month: September 2009