June 2010 | Gemba Academy

Ambiguous Visual Controls: Donut Shop Edition

By Jon Miller - June 30th, 2010

Always on the lookout for ambiguous visual controls, I spotted one today at the donut shop by our office during a stop for my morning coffee. These pastries which were clearly a tray of vintage 1970s Orange Shag Carpet donuts were misl

Red Flags in Ronak’s Kaizen Plan

By Jon Miller - June 28th, 2010

Ronak has successfully implemented 5S and plans to move on to implementing kaizen at his company. His plan for implementing kaizen is: 1. Train employees regarding kaizen, different kind of waste, etc. 2. Launch a tool, an Idea box in

5 Ways to Improve Your Teaching Skills

By Ron Pereira - June 28th, 2010

Have you ever been forced to listen to a monotone, boring, and oh so irritating instructor teach a class? I’m guessing most of you are nodding your head up and down. Well I have and can tell you one thing… it hurts. A lot! But it d

Summer Seminars in Shanghai

By Jon Miller - June 28th, 2010

This summer I am working from our Shanghai, China office. My team here has signed me up to lead some seminars. Our China team hosts lean discussion groups they call “salons” so I am looking forward to participating in one o

PDCA, Hoshin Planning and the Making of Ice Cream

By Jon Miller - June 26th, 2010

When I was young our family had a hand-cranked ice cream maker not unlike the one pictured above, although ours had an aluminum case and not wood. On winter days we would fill the inner cylinder with a mixture of milk, cream, vanilla,

The Power of Everyday Frontline Employee-Driven Innovation

By Jon Miller - June 23rd, 2010

By Andy Brophy The management of ideas is, in many organisations large and small, a huge untapped or poorly underutilised resource. Yet ideas are the prime source of improvement and innovation. Moreover, good Idea Management brings wit

The 12 Herculean Labors of Lean Leaders

By Jon Miller - June 17th, 2010

When we say that a task is Herculean, it means it is extremely difficult. Heracles was a Greek hero (Hercules in the Roman version) who got into some trouble for killing a member of his family in a fit of madness and was assigned a ser

Toyota to Reduce Span of Control in Engineering

By Jon Miller - June 14th, 2010

The Nikkei reported on June 11, 2010 that Toyota is bringing back front line supervisors, adding a layer of management to staff positions that has been missing since 1989. This is an admission by Toyota, the world’s greatest lean

Your Homework This Week

By Ron Pereira - June 14th, 2010

I just read an excellent post by Jamie Flinchbaugh titled A Call to Action. The basic premise of Jamie’s thoughts are to stop talking about things… instead take action. So, your homework for this week is two-fold. Read Ja

An Up Close Look at a Toyota Assembly Line

By Jon Miller - June 10th, 2010

There is a series of six videos on the Toyota Europe website titled “Your Toyota is My Toyota”. Team members from the Burnaston, UK factory explain their roles in building quality in to Toyota vehicles. Individuals from the

Month: June 2010