For the past 6 months I, along with my Gemba Academy colleagues, have been extremely busy developing what we now call the Gemba Academy School of Six Sigma. I’m obviously extremely biased… but I have to confess… I’m quite happy with the result. The School of Six Sigma consists of
Month: January 2013
A label is a visual control that should clarify, not confuse. Here is an ambiguous visual control, its intentions good but lost in translation. Does metal stand in an airport even need a label? Perhaps. There is not much else that one could do with this object other than to
First of all I would like to thank Matthew May for the opportunity to contribute a page to his book, and for the review copy of the book. With greater skill in subtraction, my days will be less full and future reviews will no doubt be more timely. In an
I took a clipping from the December 5th 2012 edition of the China Daily, the article titled pomp and ceremony must end. Xi Jinping, the new leader of China asked officials to “slash red tape, including unnecessary visits, meetings and pointless discussions”. Here is the leader of one of the
This one hurt my head a little.
The New Year is a time for reflecting on the past annual cycle, the one to come, and for making resolutions. The question on my mind is “Why do plans go awry?” In truth my goals and resolutions from year to year do not differ so much. Basically I resolve