Month: March 2017

Total 12 Posts

GA 156 | The Current State of Lean in Healthcare with Mark Graban and Joe Swartz

This week’s guests are Mark Graban and Joe Swartz, both leaders in lean healthcare. They discussed the past and current states of lean in healthcare, as well as their upcoming workshop, Kaizen Live. An MP3 version of this episode is available for download here. In this episode you’ll learn: Mark’s background

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Lean Thinking Questions for a Provider Delay Board

I recently joined a family member’s visit to a local medical center. A new visual control labeled “Provider Delay Board” was displayed prominently in the waiting area. The medical center in question is known for being a long-time practitioner of lean thinking and lean management so this caught my interest.

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GA 155 | Toyota Kata and the Power of Networking with Christopher Ferrier

This week’s guest is Christopher Ferrier, who we met up with at the TWI/KataCon conference in San Diego, California. Ron and Christopher talked about Toyota Kata, the power of networking, ultramarathons, and more. An MP3 version of this episode is available for download here. In this episode you’ll learn: A

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A Lean Look at Citigroup’s Ethics Improvement Efforts

David Miller (no known relation) is a morality improvement consultant. That’s not morale, as in how people feel about their work, but morality, as in whether we are good people or bad people, in ethical terms. Featured in the Wall Street Journal article, the banker-turned-seminarian trying to save Citigroup’s soul, Dr. Miller is a

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A Painful Perpective from the Goofy Foot Pop Up

For the past couple years I’ve worked hard at getting into the best shape I’ve been in in decades.  In fact, many of us at Gemba Academy have, and we have a wellness program that encourages and rewards positive efforts toward physical, spiritual, and emotional health.  In my case I’ve

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Taiichi Ohno Interview Video Footage

This week I found a five-minute YouTube video excerpt featuring Taiichi Ohno. It is a television program about the revolutionary productivity Ohno achieved at Toyota. It is from the late 1980s. Taiichi Ohno is interviewed in what looks like his living room, interspersed with black-and-white footage from Toyota in the 1950s. Here are a

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Our Job Instruction Course is Available!

We’re really excited to announce that our Job Instruction (JI) course was soft launched this week.  I say “soft launch” because we’re still adding the course to our Learning System platform, but our Learning Library customers can now access the course. By the way, if you’re not currently a Gemba

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GA 153 | From Tiffany & Co. to Toyota with Josh Sanchez

This week’s guest is Josh Sanchez, a continuous improvement practitioner with a fascinating background. Josh worked for Tiffany & Co. before landing a job at Toyota, and is now transitioning into a healthcare role. Ron and Josh discussed what it’s like to practice continuous improvement in these different environments. An MP3 version

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