This week’s guest is Thomas Frederick. Tom explained what it was like to switch careers from teaching/coaching to healthcare, applying lean along the way. An MP3 version of this episode is available for download here. In this episode you’ll learn: The quote that inspires Tom (4:50) Tom’s background (6:25) His
Month: December 2017
This week’s guest is Attila Dobai. Attila’s background is in the service industry, and he shared some of his stories with us…specifically about the people-side of continuous improvement. An MP3 version of this episode is available for download here. In this episode you’ll learn: The quote that inspires Attila (3:01)
My career in the field of lean thinking got started twenty-four years ago while helping Japanese consultants communicate with their American clients. There were occasions when it was as much an education in cultural differences and communication as in the workings of the Toyota Production System. One week there were
This week’s guests are Steve Cole and Carl Sanders-Edwards. Steve and Carl explained pull learning, including what it means and why it’s so effective. An MP3 version of this episode is available for download here. In this episode you’ll learn: The quotes that inspire Steve and Carl (3:03) Steve’s background
Confucius is credited with many insights into human nature and moral governance by his followers who recorded his teachings. They still influence culture and society in many Asian countries today. Confucius observed “lead with virtue, bind with ritual”. This passage from Analects seems appropriate for our times. It is supported
“We do not learn from experience… we learn from reflecting on experience.” – John Dewey I’ve written before about how I’ve worked hard to develop a practice of reflection… daily, monthly, and annually. In doing so I’ve become convinced it is one of the most effective tools of effective leaders.
This week’s guest is Julie Lushbough. Julie works for Hallmark and shared her lean journey with us, including her experience using visual management. An MP3 version of this episode is available for download here. In this episode you’ll learn: A quote that inspires Julie (2:42) Julie’s background (3:59) What Julie
In an oddity of human behavior, we pay more respect to the unfamiliar than to the familiar. This is true towards people, processes and situations. When we meet someone new we are more likely to be polite to them than to a friend or a person whom we know well.
As another year winds down it’s always fun to reflect back on the year that was. So, in this article, I want to look back on the top Gemba Academy blog articles from 2017. Perhaps we’ll look at the top podcasts in another article. First up are the top ten