Month: August 2018

Total 12 Posts

Midnight at the Gemba

In the late 1990s I was working in the Silicon Valley for a Fortune-50 medical device company, responsible for a drug infusion pump manufacturing operation.  I had just completed a crazy period where I had also “temporarily” (months and months…) led the advanced engineering department after that manager had transferred

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GA 230 | How to Become a Six Sigma Black Belt with Md Hasan

This week’s guest is one of our Six Sigma Black Belt recipients, Md Hasan. Ron and Md discussed his background, the process of becoming certified, SMED, and more. An MP3 version of this episode is available for download here. In this episode you’ll learn: Md’s favorite quote (1:39) His background

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Why We Need Standard Work on Vacation

For over twenty years I traveled a lot on business and got pretty good at it. These two things almost must go together. A person who travels a lot and does so badly won’t be able to sustain it for very long. It becomes exhausting, stressful and erodes productivity as

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GA 229 | How to Run a Sustainable Organization with Dale and Dan Crownover

This week we’re featuring some of the audio from our recent Gemba Academy Live! series at Texas Nameplate. Dale Crownover and his son Dan talked to Ron about their passion for sustainability and the concept of the “Triple Bottom Line.” An MP3 version of this episode is available for download

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An Argument in Favor of Jargon

When a group of people use jargon, or specialized language to express ideas or concepts, it can make communication more efficient. On the other hand, Jargon can be difficult for people outside of the group understand. People who use jargon may not realize this, or pause to explain the jargon, making

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GA 228 | How to Apply Lean to Architecture and Engineering with Kurt Neubek

This week’s guest is Kurt Neubek, an architect who is also one of our Six Sigma Black Belt recipients. Kurt explained how he uses continuous improvement in his line of work. An MP3 version of this episode is available for download here. In this episode you’ll learn: Kurt’s background (2:21)

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How a Little Compassion Improves Outcomes

In an inspiring TED video Stephen Trzeciak, a critical care doctor at Cooper University Health Care in Camden, N.J. explains How 40 Seconds of Compassion Could Save a Life. He begins, “In healthcare we in the midst of a compassion crisis.” Today nearly half of Americans believe healthcare providers are not compassionate. One

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GA 227 | How to Leverage Lean in Banking with Danny Conroy and Daniel Lichty

This week’s guests are Danny Conroy and Daniel Lichty. Danny and Daniel explained how they use lean in banking, specifically to improve the mortgage process. An MP3 version of this episode is available for download here. In this episode you’ll learn: Their backgrounds (2:20) Their favorite quotes (3:56) What lean

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Why Do We Need to Set a Hypothesis?

Why do we need to set a hypothesis? Because that’s how the scientific method works. Why do we need to follow the scientific method? Because that’s how we solve complex or novel problems most effectively. Why is that true? Because we test and refine our hypotheses. We were going in

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