kata Leadership Lean Lean Office podcast

GA 241 | How to Make Work More Human with Renée Smith

By Jessica Bush Updated on November 15th, 2018

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This week we’re continuing our live AME San Diego series with Renée Smith of Results Washington. Ron and Renée both shared some powerful anecdotes and insights into the humanity of lean and its potential to really change lives. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

A quote that inspires Renée (2:13)
Renée’s background (3:38)
What has changed (5:41)
A day in the life of Renée (8:45)
Dealing with leadership changes (10:39)
Renée’s research (12:41)
An anecdote from Ron (14:25)
What leaders can do (21:33)
Dealing with negativity (23:21)
The difference between love and friendship (25:04)
Interaction for the next generation (26:27)
Final tips (28:11)

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What Do You Think?

Describe a time when you felt loved and supported at work and the impact it had.

Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.

Cesar Garcia
November 15, 2018 - 4:57 pm
Reply

I think that it’s good to add the transcript of the audio, thanks.
José Valdés
December 4, 2018 - 7:35 pm
Reply

A GM/Toyota then-manager shared with our team how a very important person from Toyota went out of his way to ensure he was ok on his new position. Not to give him goals, KPI’s, etc., but to confirm he was happy on his new assignment. It had an impression on me.