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GA 319 | The Danger of Expertise with Audie Penn

Avatar photo By Jessica Bush Updated on May 13th, 2020

This week’s guest is Audie Penn. Ron and Audie talked about the ways that lean can be used to help teams solve unique problems. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires Audie (2:40)
  • Audie’s background (3:13)
  • The power of lean (5:29)
  • A defect Audie was seeing and how he approached it (7:33)
  • Seeking out root causes (9:49)
  • The tools Audie uses (11:18)
  • The negative impact of expertise (16:03)
  • Implementing countermeasures (22:08)
  • What’s missing (29:17)

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What Do You Think?

Describe a situation in which your knowledge, expertise, background, etc was ultimately a disadvantage?

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Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.

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