Lean Office

276 Articles

GA 197 | How to Use Continuous Improvement in Untraditional Settings with Veronica Silva

By Jessica Bush - January 11th, 2018

This week’s guest is Veronica Silva. Veronica shared some great stories of how she’s used continuous improvement in all different kinds of settings, including bartending and banking. An MP3 version of this episode is availa

GA 192 | How to Use Visual Management with Julie Lushbough

By Jessica Bush - December 7th, 2017

This week’s guest is Julie Lushbough. Julie works for Hallmark and shared her lean journey with us, including her experience using visual management. An MP3 version of this episode is available for download here. In this episode

GA 191 | How to Reflect on the Roles of Fear and Love in Continuous Improvement with Renée Smith

By Jessica Bush - November 30th, 2017

This week’s guest is Renée Smith, a Lean Transformation Services Director for the State of Washington. Renée shared her fascinating findings on fear, love, and their roles in continuous improvement. An MP3 version of this episo

GA 190 | How to Use Lean in Software Development vs. Operations with Tom and Mary Poppendieck

By Jessica Bush - November 23rd, 2017

This week’s guests are Tom and Mary Poppendieck. Tom and Mary discussed the role that lean plays in software development, versus in more traditional operational contexts. An MP3 version of this episode is available for download h

I Feel Better Already

By Steve Kane - October 27th, 2017

A customer recently contacted me to let me know that business conditions had changed and he would be unable to put his Gemba Academy subscription to use.  He was consumed with several business problems to solve at once and was working

There’s Value in Simple, Visual and Manual Systems

By Steve Kane - September 22nd, 2017

The advancement of technology of the years has put the sum of human knowledge at our fingertips.  We can look up pretty much anything we want to know in a matter of seconds.  Data systems have enabled us to see details of our busines

GA 179 | How to Leverage Continuous Improvement in the Office with Jim Pecoraro

By Jessica Bush - September 7th, 2017

This week’s guest is consultant Jim Pecoraro. Jim and Ron discussed applying continuous improvement beyond manufacturing, specifically in an office or otherwise administrative context. An MP3 version of this episode is available

Questions from a Gemba Academy Subscriber

By Steve Kane - August 25th, 2017

When customers start a subscription with Gemba Academy we like to start with discussion about how we can help them meet their Lean goals. A recent new customer was very well prepared for our conversation and had four prepared question

GA 172 | How to Apply Lean Through Virtual Coaching with Karyn Ross and EKemp

By Jessica Bush - July 20th, 2017

This week we have three guests: Karyn Ross, Elaine Camm, and Oliver Thompson. Karyn, a past podcast guest, provides virtual coaching to Elaine and Oliver, who are UK-based. The group discussed their lean journeys and the nature of virt

Lean Outside of Manufacturing

By Steve Kane - May 26th, 2017

There are so many examples of lean in manufacturing that it can be easy to understand how well-suited the methodology is for that industry.  Folks in other types of organizations and roles often comment that it is difficult to transla

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