Lean Office

276 Articles

Wisconsin Continues to Lead in Lean Government

By Jon Miller - April 28th, 2007

We’ve written before about the support by the State of Wisconsin for Lean manufacturing efforts for companies in that state, as well as efforts to bring Lean practices into government itself. Lean manufacturing support by governm

Building Quality Into the Teaching of Medicine

By Jon Miller - April 23rd, 2007

Jidoka applied to medical education. What a day. The University of Kentucky News announced that they are Applying Lean Manufacturing to Medical Education. The article Lessons from Industry: One School’s Transformation Towards 

Review of The Elegant Solution by Matthew E. May

By Jon Miller - April 11th, 2007

The Elegant Solution: Toyota’s Formula for Mastering Innovation by Matthew E. May is a book about many good ideas. It adds relevant and interesting accounts of the author’s eight years working closely alongside Toyota peopl

White Space Muda

By Jon Miller - March 26th, 2007

I heard a story about a Toyota employee. This was years ago when Toyota Motor Sales merged with Toyota Motor Company to form Toyota Motor Corporation. The employee from Motor Sales asked for paper to write a report. A woman in the offi

Work in Process in Knowledge Work

By Jon Miller - March 21st, 2007

The Lean principles of the seven types of waste, flow, building in quality at each step, and making small improvements locally each day are all readily accepted by knowledge workers with a minimum of explanation and demonstration. Visu

Nine Rules for Fighting Endless Meetings

By Jon Miller - March 15th, 2007

I’ve heard that at Toyota the meetings are 60 minutes long, with 50 minutes of actual meeting time and 10 minutes to get to the next meeting. The use of the standardize A3 size one-page format to communicate the progress on PDCA

Taking the Toyota Production System to City Hall

By Jon Miller - March 14th, 2007

There was an encouraging article about Lean government in the March 15, 2007 NB Online (Nikkei Business) titled City Hall in Aichi Studies at Toyota to “Enhance the Capabilities of the Staff” (愛知の市役所がトヨタ

The War On Waste

By Jon Miller - March 11th, 2007

During training in how to do kaizen, a key activity is helping people understand the concept of waste and make it relevant to their own organization and to their own work. As long as waste is something abstract, or something that happe

meeting

Quick Changeover and SMED for the Office

By Jon Miller - March 9th, 2007

A reader named Sonu read the article Kaizen is Like Climbing a Mountain: Drive Stakes in Along the Way. She asked, “Can single-minute exchange of dies concept be used in the office?” Yes! Since SMED or single-minute exchang

Scott County Schools Trying Out the Toyota Way

By Jon Miller - February 26th, 2007

Today’s article in the Lexington Herald-Leader made my day a little bit better. The Scott County Way: Educators take a page from ‘The Toyota Way’ to boost curriculums: It seemed only natural that Toyota’s corpor

Start your Lean & Six Sigma training today.