Lean Office Archives | Page 22 of 28

Let’s Establish a Waste and Efficiency Tip Line… and then Another One

By Jon Miller - February 20th, 2007

I caught a rerun of The Daily Show with Jon Stewart last night on television. The bit of news involved the $22 billion in cash lost in Iraq during Paul Bremer’s time there. Both political parties want to be seen as addressing thi

Standard Work Needed for Use of Windows

By Jon Miller - February 14th, 2007

In chapter 32 of Taiichi Ohno’s Workplace Management, Ohno said, “There is a correct sequence to kaizen.” We must first study and improve the work itself (manual work) then improve the process (sequence, steps) and th

Kaizen of the Month at Gemba, December 2006

By Jon Miller - January 26th, 2007

By Marcie MacRae Going into the holidays and having the majority of the staff out of the office can be a good time to implement a big kaizen in the office. This year while the staff was on winter holidays, the admin team and two consul

Top Five Non-Lean Things Gemba Did In 2006

By Jon Miller - December 29th, 2006

Inspired by the “tag” idea from Mark Graban over at the Lean Blog, from our hansei list here are the top five non-Lean things Gemba did in 2006: 1. Trying to do too many things. How hard is it to walk the talk? Take Hoshin

Making a Business Out of Organizing (Making You Feel on Top of Things)

By Jon Miller - December 12th, 2006

I came across Productivity Cafe, the blog of Susan Sabo of Organizers, Inc. today. She is an author, speaker and consultant who “helps people feel on top of things by training, coaching, and persuading them to be more organized a

The ROI of an Open Office

By Jon Miller - November 29th, 2006

What is the ROI (return on investment) of an open office? That was a question some while back by a reader on this blog about to take the leap and convert their office to an open format. It went unanswered (apologies) and I was recently

Kaizen of the Month at Gemba, November 2006

By Jon Miller - November 13th, 2006

Like many companies, we make a lot of improvements each month at Gemba. We don’t always think to write them down or celebrate them. We will “kaizen the kaizen” by writing them down in an effort to be more mindful of t

Applying Lean Manufacturing to University Libraries

By Jon Miller - November 6th, 2006

Nancy Kress is the Head of Bookstacks at the University of Chicago. Nancy says in her libraryassessment.info posting on November 5, 2006: I like to tell people that what I really do is line operations management. My challenge is to man

How Wipro Adapted the Toyota Production System to IT Work

By Jon Miller - October 17th, 2006

An article titled How Wipro Took a Leaf Out of Toyota’s Book in DNA – Daily News & Analysis on October 15, 2006 talks of how Wipro has successfully implemented the Toyota Production System in an IT business. Wipro is an Ind

How Do U Spell Quality?

By Jon Miller - October 16th, 2006

I spent four nights recently at Quality Inn, an American hotel chain. It was a pleasant stay, and not without its lesson in kaizen. I came back to the hotel one night to notice the following: I couldn’t resist taking them up on t

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