Lean Office Archives | Page 23 of 28

Free Turnaround Advice to All Struggling Airlines

By Jon Miller - October 11th, 2006

It started out as a routine one hour flight delay and missed connection. Snowstorms in the winter, thunderstorms in the summer. When you are traveling by air through the Midwest, plans that don’t go according to plan are almost a

Scottish Local Authority Wins Award for Kaizen

By Jon Miller - October 10th, 2006

Congratulations to the Aberdeenshire Council on winning the top Performance Improvement Award from UDITE – The Association of European Local Authority Chief Executives for their kaizen efforts. Kaizen in the public sector, how sweet

A Heijunka Economy

By Jon Miller - September 2nd, 2006

As summer officially comes to a close in the United States this weekend with the kick-off of the American Football season and something Americans call Labor Day, I find myself thinking about heijunka (averaging of both your demand volu

Look Up from Your Work and Ask: “Could We Flow This?”

By Jon Miller - September 1st, 2006

At the center of the Toyota Production System, and therefore of Lean manufacturing, is the fundamental principle of creating flow. For example in a machine shop this means connecting processes so that an operator can be a multi-process

While We’re Promoting Lean Author Interviews on other Blogs…

By Jon Miller - August 29th, 2006

Shmula is a blog with a funny sounding name (who am I to talk?) and the occasional gem of a post about Lean. There is an August 28th interview with Mary Poppendick, author of Lean Software Development and Implementing Lean Software Dev

E-mail 5S

By Jon Miller - August 23rd, 2006

A Wall Street Journal article today says How You Handle Your E-mail Inbox Says A Lot About You. The article identifies that e-mail is overwhelming people. There is an example of one person who was stressed out by 500 e-mails in their i

This Is An Experiment

By Jon Miller - August 15th, 2006

A few weeks ago when I returned to our office after having been on the road for several weeks there were some big changes. The entire layout of the office had been flipped from one side to the other. This is not so hard to do since we

How Can American Government Meet Its Productivity Challenge?

By Jon Miller - August 13th, 2006

So asks a white paper by the same tile by the folks at global management consulting giant McKinsey & Company. The white paper cites an interesting statistic. The 2005 U.S. federal budget outlay was 20.3% of the GDP of the United S

Kaizen in Software Development: Start by Seeing the 7 Wastes

By Jon Miller - August 8th, 2006

It’s worth repeating time and time again that what makes an organization Lean is not whether they have implemented the methodologies, tools and procedures that people recognize as part of the Toyota Production System model. In ot

The Top 10 Reasons to Start Lean Office and Lean Manufacturing at the Same Time

By Jon Miller - June 27th, 2006

Most manufacturing organizations start their Lean journey on the factory floor first. Many soon recognize that meaningful, lasting improvement is only possible if Lean principles are also applied to administrative processes that suppor

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