Gemba Academy Blog

Blog Archive

VP of Lean Enterprise Plays 20 Questions with Lean Managers

By Jon Miller - November 15th, 2004

We received an odd call today at Gemba. Our Office Manager transferred the call to one of our senior consultants, saying “The person on the line wants to know about Heijunka.” The caller whom we’ll call Jay to protect

Introducing Gemba Keiei by Taiichi Ohno

By Jon Miller - November 13th, 2004

Taiichi Ohno is one of the founders of TPS along with Shigeo Shingo and members of the Toyoda family. Three of Mr. Ohno’s major works on the Toyota Production System and kaizen have been translated into English. They are ‘T

Ownership Generates Success

By Jon Miller - November 12th, 2004

Bear McLaughlin, Operations Consultant October, 2004 During my journeys of training Office and Manufacturing Lean tools and techniques, I致e come across the same key in any business environment, OWNERSHIP, no ownership, means no succe

Where Does Lean Apply in Hospitals?

By Jon Miller - November 8th, 2004

Friday afternoon is a great time to call up customers and find out what’s on their minds. At Gemba Academy, we continue to talk with hospitals that are doing kaizen and pioneering Lean Healthcare. So last Friday, I put on the hea

Keeping Minds Nimble, Bodies Limber at Toyota

By Jon Miller - November 5th, 2004

Whenever we visit Toyota in Japan there is always at least one member of our study group who makes a comment about the pace at which the assemblers at the engine line and body assembly line work. At Takt Times of around a minute, worke

Streamlining Eye Surgery: Innovation in India

By Jon Miller - November 2nd, 2004

In the October 11, 2004 issue of BusinessWeek (The Innovation Economy issue, page 176) there was an interesting article providing an example of Lean thinking applied to healthcare. India has a high number of well-educated engineers and

In the News: Overproduction in Detroit

By Jon Miller - October 31st, 2004

On page one of the October 29th, 2004 Wall Street Journal there was an article titles “Big Dealers Pressure Car Makers To Cut Production: Higher Costs, Thinner Margins Are Forcing Major Sellers to Keep their Inventories Lean̶

The Power of Ideas from Everyone

By Jon Miller - October 24th, 2004

Too few companies on the Lean journey have effectively incorporated what is known as “teian” or suggestion schemes for employees’ creative ideas. Although kaizen breakthrough activity may seem more dramatic and appeal

The Toyota Job Description: Follow Standards & Find Better Ways

By Jon Miller - October 19th, 2004

The Toyota managers who share their insights with us on our study missions to Japan tell us that there are two things that are part of every Toyota’ employee’s job. They are: 1) Follow the standard 2) Find a better way This

Selling Autonomous Maintenance to the Machine Operator

By Jon Miller - October 18th, 2004

A client of ours has recently begun implementing TPM (Total Productive Maintenance) as the natural next step in their Lean journey. Their goals were to lengthen mean time between failures (MTBF) as well as replace time spent on reactiv

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