Gemba Academy

The Pearls and Turds of Continuous Improvement

By Kevin Meyer - March 3rd, 2023

My wife and I watched the documentary Stutz for the third or fourth time last weekend. It’s a unique story that always provides something new each time we watch it. The movie features actor Jonah Hill interviewing his therapist P

The Six Types of Working Genius: What Makes for a Great Team & Marriage!

By Ron Pereira - February 27th, 2023

Patrick Lencioni, the author of the best-selling book “The Five Dysfunctions of a Team,” has introduced a new concept called the Six Types of Working Genius in the book by the same title. I recently learned about these diff

Conducting Engaging Virtual Meetings

By John Knotts - February 17th, 2023

In process improvement, it is always best to involve a team. This helps get different points of view and perspectives on a problem. Also, having a team means that you have more people to help you do the work — especially when it

Building Habits to Support Lean Initiatives: A Guide for Business Leaders

By Ron Pereira - January 31st, 2023

In the world of lean and six sigma, there’s a lot of emphasis placed on the importance of habits and processes. After all, a company’s success depends on the collective actions and habits of its employees. Here are some tip

Measuring The Pig In The Python

By John Knotts - January 20th, 2023

Data collection and analysis are critical in process improvement. Data shows progress in process improvement over time and serves as a barometer of process effectiveness and efficiency. Measuring a straightforward process that takes se

Quick Way To Time A Process

By John Knotts - December 16th, 2022

Understanding and measuring process time is one of the most important aspects of process improvement. Much of the waste (muda) in a process causes a process to take longer than it should. When a process takes longer, customers are wait

RIP Steve Player, Budget Destroyer

By Kevin Meyer - November 22nd, 2022

We all know a couple people who have changed the direction of our lives and careers, even with very brief interactions. Something they said created an a-ha moment that changed our perspective or provided the catalyst that helped draw

Going To The Electronic Gemba

By John Knotts - November 18th, 2022

Going to Gemba — where the work is done — is a pretty simple concept. Go where the work is being performed and watch what is happening. What happens when the process is all online? Where everything that is happening, is o

The Good Karma of Lean

By Kevin Meyer - October 24th, 2022

Our Gemba Academy team was at The Association for Manufacturing Excellence annual conference in Dallas last week, the largest lean conference in the world. By all accounts it was a great success, with over a thousand people excited a

Making Big Problems Into Little Problems

By John Knotts - October 21st, 2022

Over the last couple of months, I have talked about how the Process Improvement Project is different than just a regular Project. This is because, when you start a process improvement project, you do not know what is really happening

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