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2 Articles

Making Big Problems Into Little Problems

By John Knotts - October 21st, 2022

Over the last couple of months, I have talked about how the Process Improvement Project is different than just a regular Project.  This is because, when you start a process improvement project, you do not know what is really happening

Three Most Important Metrics in a Continuous Improvement Culture

By John Knotts - June 17th, 2022

How many things do you measure in order to tell you how you are doing in business?  I have seen organizations that measure everything and anything.  Many times, what is being measured is not something the business can do anything abo

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