process management Archives

The Four Types of Measures and Why Each is Important

By John Knotts - July 15th, 2022

Last month, we talked about the Three Most Important Metrics in a Continuous Improvement Culture. They were Workload Volume, Process Cycle Time, and Process Defects. Data is key to process management and improvement and The Continuou

Engaging Partners and Suppliers on Your CI Journey

By John Knotts - April 15th, 2022

In my first blog on the subject of Continuous Improvement, I highlighted the proverb, “many hands, make light work.” The concept of a culture of continuous improvement is to orient everyone in the organization toward one common g

Developing Leadership Through Tours

By John Knotts - March 18th, 2022

In my last article, we had a great discussion, in our continuing series, regarding Continuous Improvement Development for Leadership and Professionals. Leadership development is extremely important if you are trying to change or create