January 2006 | Gemba Academy

Minding the Length of a Toy Duck’s Neck

By Jon Miller - January 28th, 2006

On the front page of the January 27, 2006 Wall Street Journal there was an article titled In Tot TV Shows, Money is in the Toys. I’m always delighted to find lessons about Lean manufacturing in unexpected places. The article told

Chief Quality Officer of GE: Six Sigma is Dead

By Jon Miller - January 25th, 2006

The January 30, 2006 BusinessWeek article titled Would You Recommend Us? introduces something called “net promoter” scores being used by GE Healthcare to measure customer loyalty. Simplified, it’s a metric based on ho

Lean Office “Open Room” Foils Unethical Recruiter

By Jon Miller - January 24th, 2006

At Gemba we do our best to practice what we preach. This means that we turn our Lean tools inwards on ourselves and work hard to develop a kaizen culture. One of the most visible ways we do this is through our “open office”. There

We Don’t Need a Big Culture Change at Ford. No Wait, Yes We Do!

By Jon Miller - January 23rd, 2006

The Ford Motor Company presented their restructuring plan called “The Way Forward” today. Ford is planning to shake things up. In CEO Bill Ford, Jr’s words: “Here is what we will not stand for: incremental chang

The “Lean Manufacturing Push” at Chrysler

By Jon Miller - January 22nd, 2006

Selling Lean manufacturing to the world isn’t easy with headlines like Chrysler Cuts Trade Workers: In Lean Manufacturing Push, Automaker Also is Reducing Number of Job Classifications at Plants. Chrysler must be getting public r

Reflecting on Toyota’s 2,411,117 Recalls in 2005

By Jon Miller - January 20th, 2006

That’s quite a big number. It’s actually more vehicles than Toyota sold in the U.S. in 2005. It’s more than double the number for 2004. It’s not as many as some other car companies, but far from zero defects. A

How to Give Lean Manufacturing a Bad Name

By Jon Miller - January 18th, 2006

One way that is almost guaranteed to stop a Lean manufacturing effort in its tracks is for management to announce that Lean manufacturing will be used to eliminate jobs. It’s hard to believe that anyone still does this, but the p

Gemba’s Consulting Work Featured on NIST Website

By Jon Miller - January 18th, 2006

Gemba’s consulting work at Blue Diamond Manufacturing, a division of DeLaval, has been featured at the national website of NIST (National Institute of Standards and Technology). Here’s a quote by Ken Johnson, the General Ma

Pandemic Preparation: Just in Time or Just in Case?

By Jon Miller - January 16th, 2006

In a January 12, 2006 Wall Street Journal article (which you can also find on the Pittsburgh Post Gazette) titled Just-in-Time Inventories Make U.S. Vulnerable in a Pandemic raises a question that is very common to organizations first

Governor Vilsack Plans to Create Lean Manufacturing Institute in Iowa

By Jon Miller - January 15th, 2006

Governor Tom Vilsack has been at the forefront of his commitment to Lean government in Iowa. One example is the use of kaizen for the Air Quality Permit processingat the Iowa Department of Natural Resources. Another example of Lean gov

Month: January 2006