Jon Miller

Total 1463 Posts

What Is a Milk Run?

The milk run is a method for connecting material movement between multiple sources and a storage location nearer to the point of use or processing.  The name comes from a practice in the dairy industry. A tanker truck makes rounds to collect milk from several dairy farms and delivers this

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Hypotheses from Hansei in Odd Times

The  Independence Day weekend has turned into sort of a second holiday of thanksgiving for me. It’s a chance to appreciate  improving weather, fresh produce, and a moment to reflect on the last half-year. For the past decade or so I’ve followed a twice-yearly habit of reflecting on my intentions,

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The Five Steps to Getting Better at Anything

Jerry Seinfeld is an immensely successful comedian. He has achieved fame and fortune through his skill at making funny observations about everyday things. An Inc. magazine article asks him why he still works so hard and receives a simple yet powerful answer. There are some familiar themes and lessons here

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Respect for Soft Skills

In lean circles we talk a lot about respect for people. Along with continuous improvement, it’s one of two core elements of the Toyota Way brand of lean thinking. In contrast to the tools and techniques of continuous improvement, the practical methods of respect for people can be nebulous. Unlike

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How to Think Long Term

One of the 14 Toyota Way principles is to think long term. In fact, it’s the first on the list. What does it mean exactly to base decisions on the long term, in the context of lean management? Reading carefully, we can see that nearly half of the principles address

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How to Solve Hard Problems with Kaizen Events

Many people are familiar with kaizen as a philosophy and practice of continuous improvement based on making many small changes repeatedly towards a long-term ideal. Often this takes the form of a creative idea suggestion scheme, a simple kaizen wall of fame, or an effort of the 2-second lean variety.

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Lessons from Twelve Years in Pursuit of Zero

We often see a visual display of the safety performance metric “days since lost time incident” in workplaces. It’s common where the job requires physical labor or where there is injury risk. The more days, or the longer interval between lost time incidents, the better. The ultimate goal is zero

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