Jon Miller

Total 1492 Posts

Why Lean Programs Don’t Work

While reading a [email protected] article on the subject of why employee wellness programs don’t work, I found myself thinking about why lean programs don’t always seem to work. Management professor Iwan Barnakay found, “Wellness programs have become a $50 billion industry, but companies aren’t getting much bang for the buck.”

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Top 8 Reasons Teams Abandon Their Visuals

Reader Dan made a great suggestion in a comment to a recent article on using artifacts to make thinking visible, “Next you might delve into why visuals are sometimes abandoned by teams.” Abandoned visual controls, outdated metrics boards, and faded location markings are common sights at various points on an organization’s

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Using Artifacts to Make Our Thinking Visible

In sports, statecraft, gambling, and other competitive endeavors, it often pays to hide one’s thoughts and true intentions. What we indicate and what we actually intend are often different. We hold our cards close to the chest and try to read our opponent’s tells. What cards does the other person

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How to Let Small Things Bother You

An interesting New York Times article points out how many of us have become desensitized to the dangers of this pandemic over the past couple of years. This is due to the constant alarm bells that ring, without always seeing real danger up close. Ironically, this type of mild, repeated

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Formalism for Forms

One thing I’ve been doing a lot lately in my job at Gemba Academy is preparation. Specifically, I’m making sure that we have the graphics, figures, and forms our video editors need to do their job smoothly. The audio portion of the video scripts I create at the speed of

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Towards A Practice Pattern for Gratitude

Between food, family, and the feeling of gratitude, Thanksgiving is one of my favorite holidays. It’s easy to be thankful when our blessings cover and surround the dining room table. Even when we have little, or when we face struggles, it helps to feel grateful for what we have. Studies

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From Lean Workplaces to Empowered Work Spaces

We could describe what lean management does as an exercise in threefold rearrangement. First, we rearrange what’s in our minds. This often begins with our attitude about what is our isn’t “my job”. It includes how we view our work, what adds value and what is wasteful. For leaders, it

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Lean Thinking and Extending the Mind

It’s well-known that the the particular method for combining manpower, materials, and machinery known as lean manufacturing matured at Toyota in the latter half of the 20th century. Many organizations, both industrial and not, have benefited by studying and understanding the Toyota Production System as a set of general principles.

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