How to Manage Continuous Improvement without Authority

People with the title of “Continuous Improvement Manager” or similar often find that they have broad responsibilities but without the matching authority. The CI Manager may need to identify improvement projects. They may be responsible for executing those projects. They may be required to track and tabulate improvement results from

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GA 232 | How to Embrace the Higher Calling of Lean with Kevin Hancock

This week we’re sharing a moving keynote by CEO Kevin Hancock from the 2018 Lean Systems Summit. It’s impossible not to be inspired by Kevin’s refreshing take on lean and it’s true value. An MP3 version of this episode is available for download here. In this episode you’ll learn: Kevin’s

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GA 231 | How to Think Scientifically in Healthcare with Maurene Stock and Katie Melching

This week’s guests are Maurene Stock and Katie Melching of Mercy Health Muskegon. They shed some light on the organization’s lean journey, including their approach and how they learned to think scientifically. An MP3 version of this episode is available for download here. In this episode you’ll learn: Their backgrounds

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Midnight at the Gemba

In the late 1990s I was working in the Silicon Valley for a Fortune-50 medical device company, responsible for a drug infusion pump manufacturing operation.  I had just completed a crazy period where I had also “temporarily” (months and months…) led the advanced engineering department after that manager had transferred

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GA 230 | How to Become a Six Sigma Black Belt with Md Hasan

This week’s guest is one of our Six Sigma Black Belt recipients, Md Hasan. Ron and Md discussed his background, the process of becoming certified, SMED, and more. An MP3 version of this episode is available for download here. In this episode you’ll learn: Md’s favorite quote (1:39) His background

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You Want Me to Do What!?!

  I coach a variety of teams in diverse industries in the area of continuous improvement. A common struggle is overcoming an obstacle that is often perceived as resistance to change. Improvement is Inherent Change for the better seems to be a natural aspect of the human condition.  The advances

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GA 229 | How to Run a Sustainable Organization with Dale and Dan Crownover

This week we’re featuring some of the audio from our recent Gemba Academy Live! series at Texas Nameplate. Dale Crownover and his son Dan talked to Ron about their passion for sustainability and the concept of the “Triple Bottom Line.” An MP3 version of this episode is available for download

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