Was the Standard Clear Enough?

While observing a morning huddle meeting last week, I heard a senior leader ask, “Was the standard clear enough?” several times as they discussed the previous day’s quality, safety and delivery problems. That’s a great all-purpose question. It resonated with me because it’s one I’ve been asking myself a lot

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GA 298 | Defining Standardized Work with Mike Thelen

This week’s guest is Mike Thelen. Ron and Mike explored all things standardized work, including the components, how often it should be improved, and more. A MP3 audio version of this episode is available for download here. In this episode you’ll learn:  The quote that inspires Mike (1:53) Mike’s background

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Empirical Evidence for the Power of Kata

We’ve long known that embracing failure with an aim toward learning and improvement can create future success.  Organizations that see failure in that light, and support their people with cultures and systems to learn from failure, can become engines of innovation. Now there’s quantitative evidence via a tested empirical model

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GA 297 | The Importance of Hansei and Revitalization with Katie Anderson

This week’s guest is Katie Anderson. Katie described what it’s like working with former Toyota leader Mr. Isao Yoshino, and why the practices of reflection and revitalization are so critical. A MP3 audio version of this episode is available for download here. In this episode you’ll learn:  A quote that

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How to be Tough on Process, Easy on People

One of the guiding principles for practicing continuous improvement, or good leadership in general, is to be tough on the process but easy on the people. The idea is to create a blame-free but problem-aware environment. This removes fear which in turn allows us to identify and remove the root

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How to Run Kata in the Classroom

If you’re interested in learning how to think scientifically I strongly recommend the Kata in the Classroom (KiC) exercise. I’ve personally run a number of KiC workshops.  On one end of the spectrum I’ve run workshops for children as young as 7-years-old.  And on the other end I’ve conducted workshops

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GA 296 | How Toyota Uses Agile with Nigel Thurlow

This week’s guest is Nigel Thurlow.  At the time of this recording Nigel was Chief of Agile at Toyota Connected. He has since moved on from Toyota Connected.  Nigel explained how Toyota has used agile, and why it’s so important for organizations to be able to understand complex problems and

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GA 295 | What’s New at LEI with Jean Cunningham

This week’s guest is Jean Cunningham. Recorded at AME Chicago, Ron and Jean discussed what’s happening at LEI, some of Jean’s book recommendations, and more. A MP3 audio version of this episode is available for download here. In this episode you’ll learn:  A Lean Enterprise Institute update (1:59) Lean in

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