GA 229 | How to Run a Sustainable Organization with Dale and Dan Crownover

This week we’re featuring some of the audio from our recent Gemba Academy Live! series at Texas Nameplate. Dale Crownover and his son Dan talked to Ron about their passion for sustainability and the concept of the “Triple Bottom Line.” An MP3 version of this episode is available for download

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An Argument in Favor of Jargon

When a group of people use jargon, or specialized language to express ideas or concepts, it can make communication more efficient. On the other hand, Jargon can be difficult for people outside of the group understand. People who use jargon may not realize this, or pause to explain the jargon, making

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GA 228 | How to Apply Lean to Architecture and Engineering with Kurt Neubek

This week’s guest is Kurt Neubek, an architect who is also one of our Six Sigma Black Belt recipients. Kurt explained how he uses continuous improvement in his line of work. An MP3 version of this episode is available for download here. In this episode you’ll learn: Kurt’s background (2:21)

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How a Little Compassion Improves Outcomes

In an inspiring TED video Stephen Trzeciak, a critical care doctor at Cooper University Health Care in Camden, N.J. explains How 40 Seconds of Compassion Could Save a Life. He begins, “In healthcare we in the midst of a compassion crisis.” Today nearly half of Americans believe healthcare providers are not compassionate. One

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GA 227 | How to Leverage Lean in Banking with Danny Conroy and Daniel Lichty

This week’s guests are Danny Conroy and Daniel Lichty. Danny and Daniel explained how they use lean in banking, specifically to improve the mortgage process. An MP3 version of this episode is available for download here. In this episode you’ll learn: Their backgrounds (2:20) Their favorite quotes (3:56) What lean

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Why Do We Need to Set a Hypothesis?

Why do we need to set a hypothesis? Because that’s how the scientific method works. Why do we need to follow the scientific method? Because that’s how we solve complex or novel problems most effectively. Why is that true? Because we test and refine our hypotheses. We were going in

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When Noise Masks the Problem

Last week I was reading Mark Graban’s latest book, Measures of Success, which does a great job of discussing how to use data to effectively lead and manage an organization.  With new technologies it has become so easy to capture data that we often go overboard – and really never

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GA 226 | How to Practice Lean in the UAE with Dan Whittaker

This week’s guest is Dan Whittaker. Dan shared some interesting stories from his time working in Formula 1, and explained what it’s like applying lean in the United Arab Emirates. An MP3 version of this episode is available for download here. In this episode you’ll learn: Dan’s background (3:05) The

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Review of The Culture Code by Daniel Coyle

The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle examines how groups of various sizes and shapes form into great teams. He offers practical pointers on what we can do to improve our relationships within cooperative environments. Coyle has written a book with a simple, compelling, human-centered

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GA 225 | How to Create a Strategy Execution Plan with David Asher

This week’s guest is our new Director of Certification & Coaching, David Asher. Ron and David talked about the importance of having a Strategy Execution Plan, among other things. An MP3 version of this episode is available for download here. In this episode you’ll learn: Dave’s background (2:22) The quote

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