Jon Miller

Total 1387 Posts

Applying Lean Principles to a Business Planning Meeting

This past week my business partners Kevin Meyer, Ron Pereira and I met face to face over a span of two days. The purpose was long-term business planning, near-term goal-setting and prioritization of supporting projects. The three of us have very different styles of thinking, approaching work and arriving at

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How to Be an Effective Change Leader

A Knowledge @ Wharton article titled How to be an Effective Organizational Maverick is worthwhile reading continuous improvement leaders, lean managers, change agents or anyone refusing to accept the status quo as the best or only way to do things. We use the word “maverick” to mean independent person who does

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The Best Indicator of Success with Lean

This past week I had the opportunity to walk the gemba of several companies. They ranged from large to small, public to private, across manufacturing and service. Each has been committed to Lean management for more than twenty years. They have all taken different approaches on their learning journeys. One

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Advancing the Self-Revolution

A brand-new banner caught my eye during a recent trip to China. If judging by the size, variety and volume of banners alone, one would think that the communist revolution is still in full swing 98 years after the formation of the Party and 70 years after formation the People’s

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The Lean Approach to Strategy

A strategy is a plan of action intended to achieve a major objective. Lean transformation aims to make major changes in how we work, to streamline our processes, to upgrade our thinking and skills. Many agree that Lean is a strategy for long-term organizational prosperity. If Lean itself is a

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Can We Have Too Much Scientific Thinking?

The term scientific thinking has been used with increasing frequency in the Lean management community over the past decade. The idea is not new. There is little doubt as to its importance in continuous improvement, good management and good decision-making. The introduction of the so-called Toyota kata approach to improving

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Moonshots, Rocket Science and Taking Small Steps

This week we celebrate the 50th anniversary of the moon landing by the Apollo 11 mission. After a sleepy half-century in which space exploration has been largely unmanned, interest in sending humans further out in space is growing at last from both commercial and government space programs. From a continuous

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The Lean Leader as Player-Coach

Player-coaches are far less common today than they were in professional sports a few decades ago. A few notable superstar players informally perform a similar role today, but under a dedicated head coach who guide the team. In modern business the player-coach is often an individual contributor who also serves

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