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Year: 2011

122 Articles

Tools are Worthless, but Tooling is Everything

By Jon Miller - January 2nd, 2011

Last month LEI Chairman and CEO John Shook asked us all a fundamental question in his e-mail newsletter. Everyone wants to know “what’s next for lean?” and John Shook answers this by saying, but in a much nicer way, &

A New Year, a New Gemba

By Jon Miller - January 1st, 2011

I welcome 2011 with a great deal of optimism and excitement. Today marks a new beginning for our company, our team and for me personally. Thirteen years ago we founded Gemba Research with the goal of doing something significant towards

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