lean six sigma

4 Articles

Finding Process Improvement Opportunities

By John Knotts - March 17th, 2023

Large organizations that employ process improvement departments and teams often have a list of process improvement projects (typically called the “1 to n list”). These potential projects are prioritized, and practitioners simply ha

Quick Way To Time A Process

By John Knotts - December 16th, 2022

Understanding and measuring process time is one of the most important aspects of process improvement. Much of the waste (muda) in a process causes a process to take longer than it should. When a process takes longer, customers are wait

Going To The Electronic Gemba

By John Knotts - November 18th, 2022

Going to Gemba — where the work is done — is a pretty simple concept. Go where the work is being performed and watch what is happening. What happens when the process is all online?  Where everything that is happening, is o

How The Project Charter Evolves

By John Knotts - September 16th, 2022

A Project Charter is a contract that clearly explains what the process improvement project is all about, while also clearly stating when the team intends to accomplish the objectives of the project. The Project Charter should be carefu

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