Jon Miller

Total 1297 Posts

The Value of Muda

I found some wisdom in a surprising place, on the theme of lean thinking, learning, value, and muda. Ichiro Suzuki is a very successful professional baseball player who at age 44 has played the game for 25 years and intends to play into his 50s if allowed. He made some

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We Have the Highest Quality Standards

My career in the field of lean thinking got started twenty-four years ago while helping Japanese consultants communicate with their American clients. There were occasions when it was as much an education in cultural differences and communication as in the workings of the Toyota Production System. One week there were

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Lead with Virtue, Bind with Ritual

Confucius is credited with many insights into human nature and moral governance by his followers who recorded his teachings. They still influence culture and society in many Asian countries today.  Confucius observed “lead with virtue, bind with ritual”. This passage from Analects seems appropriate for our times. It is supported

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Applying the 6 Laws of Tech to Lean

Melvin Kranzberg, a professor of the history of technology at Georgia Institute of Technology, came up with six laws to explain society’s unease with technology’s growing power and presence in our lives. This was in the 1980s and his laws were based on historical examples taken from the Cold War. A

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Wishing Everyone a Granular Thanksgiving

Thanksgiving is my favorite American holiday. The football, the food, the time with friends and family. Part of the tradition is to remember and name things that we are thankful for. It’s an occasion to stop and reflect on our blessings. We should have more holidays in appreciation of gratitude.

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15 Lean Failure Lessons from Software Development, 3/3

Some say that as many as 95% of Lean transformations fail. How could this be? An article The Coming Software Apocalypse in the Atlantic Monthly about the software development world offers insights. This post is the third of a 3-part exploration. Lesson #11 Invisible Complexity Unlike physical things, software is invisible. So

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15 Lean Failure Lessons from Software Development, 2/3

Can it be true that as many as 95% of Lean transformations fail? If so, how? Challenges from the complexities of modern software development offer insights. This post is part 2 of a 3-part exploration, inspired by the article The Coming Software Apocalypse. Lesson #6 Difficulty in Testing Our Systems “When

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15 Lean Failure Lessons from Software Development, 1/3

Reading the Atlantic Monthly article The Coming Software Apocalypse helped me see the question of “Why do lean transformations fail?” in a new context. This question is usually preceded by statements like “95% of lean transformations fail” and some prescriptions against failures. Nobody so far has cited a source to

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