Jon Miller

Total 1341 Posts

Taiichi Ohno Interview Video Footage

This week I found a five-minute YouTube video excerpt featuring Taiichi Ohno. It is a television program about the revolutionary productivity Ohno achieved at Toyota. It is from the late 1980s. Taiichi Ohno is interviewed in what looks like his living room, interspersed with black-and-white footage from Toyota in the 1950s. Here are a

Continue Reading

Respect for People and Workbenches of the Mind

Lean cultures accomplish the most good with the least time and resource through continuous improvement and respect for people. Compared to continuous improvement, there is less evidence to prove that respect for people directly affects the bottom line. But we can now point to evidence that disrespect erodes performance. University of California,

Continue Reading

The Inner Game of Continuous Improvement

Five-time Superbowl winner Tom Brady credits reading The Inner Game of Tennis by Tim Gallwey for helping him overcome anxiety and self-doubt, and to keep winning. I read the book looking for parallels and general lessons that could be applied to workplace performance and continuous improvement, and was not disappointed. Here is a summary

Continue Reading

What’s Another Word for “Problem”?

What’s another word for “problem”? Opportunity? Situation? How about challenge? Whenever I hear this question, it’s an indication of a cultural problem. Unlike in lean organizations, bad things follow the discovery of a problem within traditional organizations. Being handed responsibility for a problem hints at possible punishment. For opportunities or challenges, hint of

Continue Reading

Review of Leading with Lean by Philip Holt

Leading with Lean: an Experience-based Guide to Lean Transformation, by Philip Holt, aims to provide current or aspiring lean leaders with experience-based insights and steps to ensure that others in the organization are turned on and tuned into the possibilities of lean. The author is the Head of Operational Excellence at Philips, and

Continue Reading

A Pithier Name for the 8th Waste

An article in Popular Science introduced some interesting research how to activate your brain’s ability to learn. The findings can be read as an interesting neuroscience-based argument in favor of daily stand up meetings, following standard work, kata, and any type of repetition that leads to improvement, for an extra few minutes

Continue Reading

Amps, Watts, Volts, Ohms and Lean Effectiveness

The most thoughtful questions that I have received from senior leaders regarding the health of their organization’s lean transformation have little to do with the methods, tools and lean practices themselves. Nor are these questions about the results and rewards that they can expect from lean. If not about the process of

Continue Reading