Year: 2010

198 Articles

The Business Complexity Accelerator at Toyota

By Jon Miller - April 1st, 2010

There was an interesting article in the Knowledge@Wharton newsletter today. Wharton management professor John Paul MacDuffie interviewed Toyota expert, author and Tokyo University Professor Takahiro Fujimoto. The piece is called Under

I Presently Struggle With

By Ron Pereira - March 29th, 2010

One of my favorite quotes from the P90X training videos goes like this. “If you can eliminate the mindset that ‘I can’t. I can’t do pull ups.’ Forget I can’t – say ‘I presently struggle with’ and if you keep that

How to Scold Like a Kaizen Sensei

By Jon Miller - March 28th, 2010

There must be people at Toyota waking up in a cold sweat these days from dreams in which they are being scolded by Taiichi Ohno, furious at the massive vehicle recalls caused ostensibly by the pursuit of scale and volume production at

10,999,950 More Reasons to Think “Yes We Can”

By Jon Miller - March 25th, 2010

Sooner or later everyone involved in leading change faces naysayers and passive resisters. With the power of their minds these people add friction to the PDCA improvement cycle, noise in the signal of root cause analysis, and turbulenc

National Public Radio to Feature Lean Thinking and NUMMI

By Jon Miller - March 23rd, 2010

This Saturday March 27, 2010 the NPR program This American Life will feature the story of the Toyota-GM join venture factory in California in an episode titled NUMMI. Here is a promotional blurb from the NPR website. The story of a car

The Three Indispensable Qualities of a Lean Leader

By Jon Miller - March 22nd, 2010

Recently an old friend asked me to recommend a curriculum for certifying the lean leaders within their company to a more advanced level. The basic requirements for leading lean implementation, as with any change effort, are fairly stan

There is No Such Thing as Sustainability

By Jon Miller - March 20th, 2010

One of the finds during my ongoing spring cleaning at the Gemba office was an article with quotes by outdoor clothing and equipment company Patagonia founder Yvon Chouinard, with references to his book Let My People Go Surfing: The Edu

Kaizen Song: Change Agents

By Jon Miller - March 18th, 2010

This kaizen song is inspired by and dedicated to each of the men and women, young and old, with whom I have been fortunate to learn about what it takes to make change happen. Change Agents (to the music of Changes by David Bowie) I did

When to Shift from "Why?" to "How?"

By Jon Miller - March 16th, 2010

A recent problem solving team activity made me aware of the importance of knowing when to shift the conversation from “why?” to “how?” To be honest it is sometimes hard to know where to draw the line in the 5 wh

No Money in Muda!

By Ron Pereira - March 15th, 2010

We’re finishing up the final touches on a new course over at Gemba Academy called “Lean Lingo Explained.” In this course Brad Schmidt, the managing partner of Gemba Japan, explains what several lean terms mean in grea

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