Category: Ask Gemba

Total 27 Posts

Batch Answers to Reader Questions

I haven’t kept up so well with reader questions over the past few months so here is a batch of answers. Better late than never, hopefully. A question posted to Quick changeover and SMED for the office: in point “1. Separate internal and external time” A knowledge work example of

Continue Reading

How to Engage People in Kaizen

As always, thank you for your questions, comments and improvement suggestions. Today one of our readers shared via email a challenge with getting people engaged in kaizen. Whether it is an improvement suggestion system, a software system to track customer inquiries or a new forum for peer-to-peer communication, the success

Continue Reading