Kaizen

294 Articles

What Did You Improve Today? If Not, Why?

By Jon Miller - January 19th, 2009

This past Saturday afternoon Mark Graban from the Lean Blog twittered the following to the world: What did you do to make your job easier or. more interesting last week? What action did you take? If nothing, why not? 4:25 PM Jan 17th f

Further Reflections on Standard Work

By Jon Miller - January 16th, 2009

The topic of standards is really an interesting and deep one with great importance to not only how we do our work but how we do it more effectively. I thank lean healthcare practitioner Brian Buck for giving us an opportunity to explor

The Essential Lean Blogosphere of 2008

By Jon Miller - January 8th, 2009

Welcoming A New Voice As one of the elder statesmen of the lean community, John Shook is an important new voice to join the lean blogosphere in 2008. In this weekly post he takes a deep look at what give Toyota strength and flexibility

5 Ways to Boost Kaizen Consciousness in 2009

By Jon Miller - January 1st, 2009

Improved quality, reduced cost, better teamwork, faster response to customer needs – there are as many reasons for practicing kaizen as there are tools, templates and skills to help you do so. But ultimately we practice kaizen be

Act Small, Think Big

By Jon Miller - October 29th, 2008

Act small, think big: this is a borrowed phrase from a recent post on Seth Godin’s blog article titled Too Small to Fail. In this article he shares a profound common sense insight on the effect of size of thoughts and actions on

The Seven Grand Challenges for Supply and Spend Management in the Next 25 Years

By Jon Miller - September 17th, 2008

Our friends at Sourcing Innovation are running a cross-blogging series on the Seven Grand Challenges for Supply & Spend Management (thus the grand title above), and below is my contribution. What will be the seven grand challenges

The 7 Creativity Tools for When You are Stuck

By Jon Miller - September 2nd, 2008

There is a lot written about creativity. What is it? How can we develop it? Can it be measured and managed? An increasing amount of discussion in the business community is directed towards the topic of creativity. Many a blogger or spe

Small Teams Enable Kaizen and TPS

By Jon Miller - August 24th, 2008

Earlier this month Pete Abilla wrote about effective team sizes in his newly redesigned Shmula blog. The idea is that generally small teams are more effective because communication is essential to team success and beyond a certain size

Learning from Things that Didn’t Work

By Jon Miller - August 5th, 2008

One of the common objections we hear to doing kaizen is that “We’ve tried it before and it didn’t work,” as if past failures were ever a reason for not trying again. Experience is a good teacher only if we step

The Leisure to do Kaizen

By Jon Miller - July 7th, 2008

The most difficult thing about sustaining a lean implementation to the point where it becomes an indelible part of the way of working is not about understanding the techniques and methods of the Toyota Production System, not about brin

Kaizen: Do What You Can Do Today

By Jon Miller - June 30th, 2008

Some of the best kaizen ideas can be truly very little things. It is the accumulation of small changes daily that give us the habit of coming up with creative ideas. If you don’t have on in your mind already, within the next few

Ambiguous Visual Controls: No Running in the Airplane

By Jon Miller - June 29th, 2008

The more you look the more you see ambiguous visual controls. Some are well-intentioned, while others appear to be half-hearted attempts to comply with some bureaucratic requirements. Others hint at hidden efficiencies or inefficiencie

Jedi Kaizen: Is the Force with You?

By Jon Miller - June 28th, 2008

The type of quick improvements or “just do it kaizen” is sometimes called JDI. Recently I heard it pronounced “jedi kaizen” in passing. The jedi are a group of monks in the Star Wars series. As monks, they live

Calisthenics, Kaizen and Your Daily Stretch

By Jon Miller - May 7th, 2008

I was lucky enough to witness a shift start at a local distribution center today. Like most Japanese companies and too few American companies the shift leader instructed all 40 or so workers in about 5 minutes of calisthenics: simple s

Kaizen and the Way of the Ninja

By Jon Miller - March 31st, 2008

Taiichi Ohno was fond of saying “use the way of the ninja, not of mathematical calculations”. He had fun with language even as he left the people he scolded puzzled by his words. Perhaps in today’s language he might s

A Few More Kaizen Ideas Involving Tennis Balls

By Jon Miller - March 23rd, 2008

The article 50 Great Things you Never Knew you Could do with Tennis Balls on the The Life Hackery website complies a list of dozens of creative things you can do with tennis balls. I carry a tennis ball in my computer bag as a stress r

101 Kaizen Templates: Production Control Board

By Jon Miller - March 13th, 2008

The hourly production control board, otherwise known as the hour-by-hour chart, is used to monitor the progress or output of a process against plan. The advantage of this kaizen template is in its simplicity, near real time performance

101 Kaizen Templates: Kaizen Newspaper

By Jon Miller - March 7th, 2008

One guideline for operating an effective suggestion system is to limit the scope of suggestions. A person’s kaizen ideas should focus on the work they themselves do. Sometimes teams of people develop kaizen ideas, but the same rule a

Considerations on Maintaining the Fairness of Kaizen Ideas Reward Systems

By Jon Miller - March 5th, 2008

Would you rather have 10 people each solving one $250,000 problem per year? Or would your rather have 100 people each solving ten $2,500 problems per year? This may be one of the key ways to distinguish continuous improvement via lean

Key Points for Managing Kaizen Idea Systems

By Jon Miller - March 4th, 2008

A sustained kaizen idea suggestion system can be one of the most powerful ways to keep people engaged in continuous improvement. Yet even after 50+ years, Toyota can struggle with this in some parts. Below are the three most common que

101 Kaizen Templates: Kaizen Idea Suggestion Form

By Jon Miller - March 3rd, 2008

Long-term success in becoming a Lean or Agile organization depends on making many small changes. The kaizen philosophy and its many thinking tools helps with this. The suggestion system, when combined with coaching of ideas, is also a

101 Kaizen Templates: Lean Leadership Self Check

By Jon Miller - February 26th, 2008

In a blog post, Ron Pereira explains that a Real Leader, “…listens, respects, challenges, disciplines, and genuinely cares about his or her employees. Yes, real leadership is hard to practice. But just like a healthy and ha

Kaizen Your Life with the Ten Lessons for Good Health

By Jon Miller - February 11th, 2008

These ten lessons for good health (健康十訓) are glazed onto my teacup. Reading these while sipping green tea has helped me survive over the years. Lean healthcare professionals take particular note: prevention trumps correction ev

Management by Kaizen Events

By Jon Miller - February 6th, 2008

Mark Graban made the point today in the Lean Blog that kaizen events are not enough. He agrees with another lean healthcare article that by themselves, the rapid improvement events of 3 to 5 days in duration are not sufficient to achie

The Cadence of Kaizen

By Jon Miller - January 4th, 2008

Kaizen is a Japanese word meaning “to change and make good,” embodying both the philosophy an the practice of continuous improvement in business as well as personal life. We are often asked about the “right” way

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