Kaizen Archives | Page 15 of 28

The COPQ Iceberg

By Jon Miller - June 25th, 2011

S.M Junaid is the Production Manager of Procon Engineering Pvt (LTD) from Karachi, Pakistan. He periodically shares kaizen examples with us. His previous contributions can be found here and also here. Today’s kaizen example is ti

Kaizen Stories from Masaaki Imai

By Jon Miller - June 17th, 2011

Yesterday I had the pleasure of visiting with Masaaki Imai,the founder of our company Kaizen Institute Consulting Group. Most people know him as the author of his influential books. 1975 Never Take Yes for an Answer: An Inside Look at

Suggestion Box Visual Mistake Proofing

By Jon Miller - June 14th, 2011

This suggestion box was placed in one of the walkways within the airport in Basel, Switzerland. It caught my eye because of the clever use of plexi glass to make the contents of the box visible. Making the contents of the box visible l

Why You Should Go See for Yourself

By Jon Miller - May 14th, 2011

One of the pillar principles of kaizen and lean management is genchi genbutsu – literally “actual place actual thing” but often translated as “go see for yourself”. One of the first things a lean sensei wi

How to Do Yokoten

By Jon Miller - March 21st, 2011

Much of the work I do today with Gemba Academy is to share knowledge by developing online learning. We develop video library, blog posts, podcasts and other resources to help organizations learn, copy and adapt best available knowledge

The True Meaning of Zen

By Jon Miller - February 2nd, 2011

What is the true meaning of zen? At one level the answer is easy. It means meditation. The Japanese for zen is from the Chinese for chan which in turn comes from the Hindu dhyana, the form of yoga through meditation. Ok, so that is the

The Only Type of Kaizen is Daily Kaizen

By Jon Miller - January 17th, 2011

Last week I was asked to identify the three types of kaizen. People feel the need to classify. Boundaries are useful approximations and should not limit us too much in practice. The three types of kaizen commonly identified are big, me

Tools are Worthless, but Tooling is Everything

By Jon Miller - January 2nd, 2011

Last month LEI Chairman and CEO John Shook asked us all a fundamental question in his e-mail newsletter. Everyone wants to know “what’s next for lean?” and John Shook answers this by saying, but in a much nicer way, &

7 Ways to Keep Kaizen Going after Years of Progress

By Jon Miller - November 30th, 2010

Many organizations have pursued kaizen for years or even decades now, 25 years after the publication of Masaaki Imai’s classic book Kaizen. Yet many find that after a few years of progress with kaizen it becomes difficult to main

One Man’s Trash

By Jon Miller - November 19th, 2010

…is another person’s treasure, as the saying goes. Lean is about making effective use of all resources we are wasting whether time, money, information, material or the creative capabilities of people. Too much focus is give

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