Lean Healthcare

114 Articles

Children's Hospital of Saskatchewan – Getting Lean

By Jon Miller - June 28th, 2011

Here is a great 4-minute Youtube video showing how the Kaizen Institute teams in the USA and Canada applied the lean methodology of Production Preparation Process (3P) in designing a new facility at the Children’s Hospital of Sas

3rd Annual Management Blog Review 1 of 2: DailyKaizen

By Jon Miller - January 18th, 2011

Every so often John Hunter of the Curious Cat Management Improvement Blog organizes a handful of us to review the writing of other bloggers. The 3rd annual review involves 14 bloggers introducing the work of 50 others. My choice was to

Waste Rules the Empty Spaces Between Us

By Jon Miller - October 13th, 2010

The latest episode in the chronicle of the lean journey at Group Health Cooperative in Washington State is A Story from the Front By Dr. Wellesley Chapman. Dr. Wellesley writes about the experience of launching the lean transformation

Shifting Care to the Front Line

By Jon Miller - October 3rd, 2010

An article in the October 2010 issue of the Scientific American titled “Closing the Healthcare Gap” revealed the importance of primary care physicians in improving the healthcare system and also the problem of a shortage of

What’s Next for Lean?

By Jon Miller - August 21st, 2010

Whether I am speaking about lean to an audience of one or one hundred if the conversation goes on long enough the question inevitably arises; what’s next for lean? I always manage an answer, typically tying it to the theme of the

The Checklist Manifesto: How to Get Things Right by Atul Gawande

By Jon Miller - April 6th, 2010

I just finished reading and thoroughly enjoyed The Checklist Manifesto: How to Get Things Right by Dr. Atul Gawande. I recommend it. Mark Graban at the Lean Blog has written passionately and at length about the value of checklists in i

LEI Brings the Healthcare Gemba to You, Virtually

By Jon Miller - January 24th, 2010

Way back in the day when I was traveling all over the country as an interpreter for Japanese consultants I imagined what it would take to remove the non-value added part of this process: the travel. I imagined a the Japanese sensei wal

How to Use Lean to Achieve Bottom Line Results

By Jon Miller - December 22nd, 2009

In an e-mail, blog reader Heather asked: How else can you use lean to achieve bottom line results besides a growth strategy? The growth strategy for delivering bottom line results through lean goes something this: lean improvements cre

What Would Newt Gingrich do with American Health Care?

By Jon Miller - October 17th, 2009

Newt Gingrich is an American scholar, politician and a man of big ideas. Not all big ideas are meant to be put into practice, but these comments from an interview in The Intelligencer article titled Gingrich: Republican Party Recoverin

Agnosia: Losing the Ability to See the Obvious

By Jon Miller - August 24th, 2009

In order to succeed at leading anything that involves people, one needs to know a lot about people. This is especially true when it comes to lean manufacturing, lean retail, lean distribution, lean healthcare or whatever you prefer to

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