Lean Office

242 Articles

Going To The Electronic Gemba

By John Knotts - November 18th, 2022

Going to Gemba — where the work is done — is a pretty simple concept. Go where the work is being performed and watch what is happening. What happens when the process is all online?  Where everything that is happening, is o

GA 447 | Reality Fights Back with Trond Undheim

By Jessica Bush - October 27th, 2022

This week’s guest is Trond Undheim. Ron and Trond discussed Trond’s book Augmented Lean, and his thoughts on automation and technology. He and Ron also each shared their stance on social media and its effects on humanity. A

GA 445 | Ventura County’s Lean Journey with Paul Stamper

By Jessica Bush - October 13th, 2022

This week’s guest is Paul Stamper. Paul shared how lean has helped Ventura County improve its processes and how continuous improvement can bring positive change to government and service environments in general. An MP3 audio vers

GA 442 | Getting Decisions That Stick with Kurt Neubek

By Jessica Bush - September 22nd, 2022

This week’s guest is Kurt Neubek. Kurt explained how lean is used in the Design and Construction industries, and the differences between virtual and in-person dynamics. He and Ron also discussed navigating biases. An MP3 audio ve

GA 441 | Strategic Visioning with Deondra Wardelle

By Jessica Bush - September 15th, 2022

This week’s guest is Deondra Wardelle. Deondra, a keynote panelist at the upcoming AME Conference, talked to Ron about her consulting work and strategic visioning. They also discussed kata and the future of lean. An MP3 audio ver

GA 438 | The Importance of Understanding People with Brent Weichers

By Jessica Bush - August 25th, 2022

This week’s guest is Brent Weichers. Brent explained how his organization has made real changes to improve the lives of the employees. He also shared what he’ll be presenting at this year’s AME conference. An MP3 audi

GA 437 | Virtual Training with Steve Kane

By Jessica Bush - August 18th, 2022

This week’s guest is Steve Kane. Ron and Steve discussed the benefits and challenges of virtual training. Steve also explained the trends in virtual training he’s observed recently. An MP3 audio version of this episode is a

GA 436 | Work Design and Intrinsic Motivation with Thomas Bertels

By Jessica Bush - August 11th, 2022

This week’s guest is Thomas Bertels. Ron and Thomas discussed how Thomas got into work design, how it relates to lean, and why intrinsic motivation is so critical. An MP3 audio version of this episode is available for download he

GA 432 | “Lean” versus “lean” with Martina Kuhlmeyer

By Jessica Bush - July 14th, 2022

This week’s guest is Martina Kuhlmeyer. Ron and Martina talked about the true definition of culture, what it means to build lean into your company culture, and how to tell when things go awry. An MP3 audio version of this episode

GA 430 | The Importance of Empathetic Leadership with Bhavana Bartholf

By Jessica Bush - June 30th, 2022

This week’s guest is Bhavana Bartholf. Bhavana is the Global Head of Digital & Sales Strategy at Microsoft and a keynote speaker at this year’s AME International Conference. Ron and Bhavana discussed empathy, culture, t

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