TPS Benchmarking

146 Articles

The Business Complexity Accelerator at Toyota

By Jon Miller - April 1st, 2010

There was an interesting article in the [email protected] newsletter today. Wharton management professor John Paul MacDuffie interviewed Toyota expert, author and Tokyo University Professor Takahiro Fujimoto. The piece is called Under

Checking the Plan: Toyota Way 2001

By Jon Miller - March 2nd, 2010

Interesting articles of information continue to surface as the spring cleaning progresses at the Gemba office. Today’s find was a page from an interview with Fujio Cho. As the CEO of Toyota he had summarized the the desired ways

The Wisdom within the Experience

By Jon Miller - February 28th, 2010

We enjoy the freedom of speech and a free press. The accessibility of self-publishing and distribution of news and opinions due to blogs and internet journals has removed barriers to entry of the would-be journalist and columnists. As

Kaizen Goes Kaput? Not So Fast

By Jon Miller - February 13th, 2010

In recent weeks there have been many articles purporting to put the finger on the cause for Toyota’s quality troubles. Most of them are solution-jumping and not worthy of further exposure or response. I felt compelled to address

Former Toyota Quality Manager’s Thoughts on Historic Recall

By Jon Miller - January 28th, 2010

This does not seem like the Toyota we know. The latest recall from Toyota related to its faulty accelerator continues to expand. Toyota has stopped sales of eight major models in the U.S. and the jury is still out as to how far this wi

TPS Jargon Check: What is the Meaning of Yosedome?

By Jon Miller - January 18th, 2010

A few months ago Bruno asked, “What is the meaning of yosedome?” Pronounced “yo se dough may” it almost sounds Spanish but it was not a word I had ever heard before and was unable to help Bruno. This week Ian fr

The Correct Sequence for Implementing Lean Systems

By Jon Miller - December 26th, 2009

Looking through some of my notes from seminars, salons and study sessions I participated in during November and December, I came across an interesting string of characters: JID > JIT > TWI > SW > TQC? This was code to mysel

Green Manufacturing Tour of Toyota Tsutsumi

By Jon Miller - October 31st, 2009

An article on the CarAdvice.com.au website titled Toyota’s Tsutsumi Plant – tour a green role model highlights some of the advances Toyota has made at the factory which assembles the Prius hybrid car. Some featured environm

Lean Thinker Interview with Chris Schrandt

By Jon Miller - August 19th, 2009

It is our pleasure to bring you the Lean Thinker Interview series from Gemba Academy. Over the following months we will feature people with interesting insights and stories to share about their experience learning and applying lean. In

There is No Such Thing as Wasteful Work

By Jon Miller - June 16th, 2009

I read an interesting article today in the Japanese paper Nihon Keizai Shimbun. The topic was how white collar businesses men in Japan are adapting the Toyota Production System, or what we would call lean thinking, to their work. The c

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