Category: TPS Benchmarking

Total 143 Posts

Bridging the Knowing-Doing Gap

One common theme from the lean tours we led here in Japan this week was that all of the organizations we visited have successfully bridged what is called the knowing-doing gap. Popularized by Stanford University professor Robert Sutton, the knowing-doing gap plagues so many organizations full of intelligent, dedicated people who

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Are People Your Greatest Asset?

Scott contributed a comment to a recent article on how to motivate front line workers: I never liked the expression that “people are your greatest asset”. People should never be looked upon as an asset. An asset is defined as property owned and controlled by the firm. People cannot be

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Toyota Partnering with Tesla

There’s new hope in Fremont, California with news of the likely resurrection of NUMMI, the recently closed GM-Toyota joint venture automobile factory: Tesla’s announcement Thursday that it was teaming up with Toyota to start making its $50,000 electric Model S at NUMMI, hiring 1,000 workers and possibly creating 10 times

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The Business Complexity Accelerator at Toyota

There was an interesting article in the Knowledge@Wharton newsletter today. Wharton management professor John Paul MacDuffie interviewed Toyota expert, author and Tokyo University Professor Takahiro Fujimoto. The piece is called Under the Hood of Toyota’s Recall: ‘A Tremendous Expansion of Complexity’ and raises the by now familiar questions of complexity

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Checking the Plan: Toyota Way 2001

Interesting articles of information continue to surface as the spring cleaning progresses at the Gemba office. Today’s find was a page from an interview with Fujio Cho. As the CEO of Toyota he had summarized the the desired ways of thinking and acting for Toyota employees globally in what is

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The Wisdom within the Experience

We enjoy the freedom of speech and a free press. The accessibility of self-publishing and distribution of news and opinions due to blogs and internet journals has removed barriers to entry of the would-be journalist and columnists. As a consequence, each week many articles and opinion pieces are written about

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