TPS Benchmarking

147 Articles

The Secret Lives of Toyota Term Employees, Episode 1

By Jon Miller - August 26th, 2007

Kaizen and respect for people. These are the words under which Toyota presents itself as a company that builds cars by building people. Yet this is the ideal, and we know that there is always a gap between reality and the ideal. What i

Toyota Production System Applied to Software Development

By Jon Miller - August 8th, 2007

Some of the most interesting insights into the Toyota Production System come from the experiences people have with implementing the TPS outside of manufacturing. Whether it is in schools, hospitals, or software development firms, the c

TPS & the Tao

By Jon Miller - July 23rd, 2007

Some time ago a woman who was studying Taoism and also reading Taiichi Ohno said, “The more I read Taiichi Ohno’s book The Toyota Production System-Beyond Large-Scale Production, the more I believe that his philosophies are

There is No Honor in Muri

By Jon Miller - July 18th, 2007

Unreasonableness is a six syllable, sixteen letter word. It’s a lot simpler to say muri in Japanese. Certainly less precious breath is wasted without the four extra syllables. Muri arises when you try to fight variability at the

Challenge, Kaizen, Genchi Genbutsu, Respect, Teamwork

By Jon Miller - July 16th, 2007

Challenge, kaizen, genchi genbutsu, respect, and teamwork. These are the five ideas that were codified as the fundamental principles that guide the actions of Toyota people in the “Toyota Way 2001”. We might call them ̶

Toyota Production System A to Z

By Jon Miller - July 3rd, 2007

If you ever find yourself face to face with a Japanese Lean sensei, you might find some of these words useful in building common ground. Andon – Colored lamps (red, yellow, green) or visual indicator of abnormalities Batch –

How Does Lean Thinking Apply to Strategy?

By Jon Miller - May 24th, 2007

How does Lean thinking apply to strategy? This was a good question that made me think. One way of answering this question might refer to hoshin kanri (policy deployment) but in fact this is more about policy than strategy. If hoshin ka

Toyota Number One in the World… in Recalls?

By Jon Miller - May 22nd, 2007

Not two days after imploring everyone to do kaizen like Toyota, we’re reminded that no matter how good you are at lean manufacturing, kaizen, and continuous improvement, if you focus too much on eliminating muda (waste) while ign

Will the Real TPS Sensei Please Stand Up?

By Jon Miller - May 9th, 2007

Tetsuo Hoshino is the Chairman of Gifu Auto Body Industry, a Toyota Group company. He was a student of Taiichi Ohno. Since 1990 he has taught the Toyota Production System to 20,000 senior officials in large Korean companies. Hoshino re

100% Dissatisfaction is Our Goal

By Jon Miller - May 4th, 2007

A May 4, 2007 USA Today article titled Toyota’s success pleases proponents of ‘lean’ looks at the story of Toyota surpassing GM by volume of cars sold and from the angle that the Lean consulting industry benefits. The

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