TPS Benchmarking Archives | Page 8 of 15

Review of The Elegant Solution by Matthew E. May

By Jon Miller - April 11th, 2007

The Elegant Solution: Toyota’s Formula for Mastering Innovation by Matthew E. May is a book about many good ideas. It adds relevant and interesting accounts of the author’s eight years working closely alongside Toyota peopl

Taking the Toyota Production System to City Hall

By Jon Miller - March 14th, 2007

There was an encouraging article about Lean government in the March 15, 2007 NB Online (Nikkei Business) titled City Hall in Aichi Studies at Toyota to “Enhance the Capabilities of the Staff” (愛知の市役所がトヨタ

How Much Should We Pay for Kaizen Ideas?

By Jon Miller - February 27th, 2007

“How much should we pay for kaizen ideas?” This is a question we often hear during a kaizen class. The type of kaizen we are talking about here is the everyone-everyday kind, otherwise known as the soikufu system in Japanes

The Seven Habits of Toyota People

By Jon Miller - February 22nd, 2007

The harder Toyota’s overwhelming success becomes to ignore, the more books and articles are written about what makes them great. Many say the same thing, but in different ways. I’ve just started flipping through a Japanese

The Trouble with Exploring “all options” at Chrysler

By Jon Miller - February 18th, 2007

Chrysler is feeling the squeeze. Third quarter losses were twice as large as projected. The DaimlerChrysler leadership are using their wits in an ongoing effort to turn things around. Chief Executive Dieter Zetsche has stated that R

Not Enough “Toyota Way” in Factory Air?

By Jon Miller - February 16th, 2007

There’s a good article over at the New York Times on February 15, 2007 titled The ‘Toyota Way’ Is Translated for a New Generation of Foreign Managers. It’s not about putting Jeffrey Liker’s book The Toyota

Toyota Rebrands in Canada

By Jon Miller - February 15th, 2007

Toyota Canada’s new guiding principle, slogan and value statement, to put it in marketing speak, is ‘make things better’. Toyota Canada gave itself a giant pat on the back in explaining the results of their extensive

The Toyota Way is Doing Obvious Things

By Jon Miller - February 6th, 2007

…but doing them exceptionally well. This was a comment from an economist on a TV news program in Japan I heard some while ago, that seems to have become common knowledge in Japanese business consciousness. This idea of the Toyota

We Made Someone at Toyota Headquarters Unhappy

By Jon Miller - February 5th, 2007

We teach the Toyota system. We want to teach it to as many people as want to learn about it. As a consequence we think we provide Toyota with good PR. It seems not everyone at Toyota headquarters agrees. Here is an e-mail we received l

Toyota Production System Implementation at Japan Post, Year 4

By Jon Miller - January 29th, 2007

Here is an update to the story of Toyota instructors teaching TPS to the Japan Post and a partial answer to the question Toyota Botches Lean Implementation at Japan Post? posted earlier in this blog. The following is a summary from the

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