Click here to watch a free video of Dr. Shankar Basu, president and CEO of Toyota Material Handling, USA. This is NOT a sales pitch so don’t worry. Dr. Basu even speaks about reducing transportation, which he half jokes will hurt his organization’s business. The video starts slow but stick with it as it covers lots of important ground. Mr. Basu offers details behind Toyota’s success, including:
- Toyota Production System
- Push versus Pull
- Genchi Genbutsu
- Respect for People
He also discusses how the Toyota Way as discussed in Jeffrey Liker’s book “The Toyota Way” is actually a bit dated. He mentions how the Toyota way was modified a bit in 2001. This comes toward the end of the video. The video is 54 minutes long but since the video is just of him standing there talking you can easily turn up the volume and work on other things while listening.
Again, click here to watch the video. If that link doesn’t work try this one (you will have to register with this link which is free).