Category: Lean

Total 1108 Posts

Oh, the Mistakes I’ve Made…

Lately we’ve witnessed what happens when leaders don’t have the emotional intelligence to admit to even the smallest and most originally inconsequential mistakes.  This has caused me to reflect on some of mine over the past few decades.  I won’t bore or entertain you with some of the personal doozies

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GA 284 | Continuous Improvement in the Fast Food Industry with David Reid

This week’s guest is David Reid. David is a Principal Team Leader at Chick-fil-A, and he shared some of the many ways they’ve incorporated lean into their day-to-day operations.  A MP3 audio version of this episode is available for download here. In this episode you’ll learn:  The quotes that inspire

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The Best Indicator of Success with Lean

This past week I had the opportunity to walk the gemba of several companies. They ranged from large to small, public to private, across manufacturing and service. Each has been committed to Lean management for more than twenty years. They have all taken different approaches on their learning journeys. One

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What is Sensorial Management?

A few weeks ago my colleagues and I visited the Lighthouse for the Blind in Seattle, Washington.  Here’s what I shared on LinkedIn a few days after the visit. I’m still processing what my colleagues and I experienced two days ago. We shot another Gemba Live episode in Seattle which

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GA 283 | Leveraging the Spirit of Learning with Ryan McCall

This week’s guest is Ryan McCall. Ryan shared some of what he’s learned so far on his lean journey and got Ron to weigh in on some of the interpersonal issues that can arise when experimenting with new lean approaches. A MP3 audio version of this episode is available for

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GA 282 | Toyota Kata and Scientific Thinking with Mike Rother

This week we’re sharing a keynote by Mike Rother. Recorded at KataCon5, Mike stresses the value of scientific thinking and Toyota Kata, touching on specific tools like deliberate practice as well. A MP3 audio version of this episode is available for download here. In this episode you’ll learn:  What Toyota

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Reframe Your Thinking

Part of my role at Gemba Academy is to coach customers along their continuous improvement journey.  Coaching sessions are typically brief phone conversations that help clients continually realign their efforts with organizational goals and personal objectives. Part of the coaching conversation involves acknowledging obstacles. Thoroughly understanding the obstacles between current

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GA 281 | Building an Online Community of Practice with Katie Anderson and Karyn Ross

This week our guests are Katie Anderson and Karyn Ross. Katie and Karyn explained how they’ve developed their K2C2 initiative, which seeks to build collaborative online communities of practice. A MP3 audio version of this episode is available for download here. In this episode you’ll learn:  The quote that inspires

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Advancing the Self-Revolution

A brand-new banner caught my eye during a recent trip to China. If judging by the size, variety and volume of banners alone, one would think that the communist revolution is still in full swing 98 years after the formation of the Party and 70 years after formation the People’s

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