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GA 523 | The Cleveland Clinic Improvement Model with Tim Pettry

Avatar photo By Jessica Bush Updated on April 10th, 2024

 

This week’s guest is Tim Pettry. Ron and Tim discussed outside perceptions of Toyota, Cleveland Clinic’s journey with continuous improvement, and Tim’s unusual workshop at the upcoming Shingo Conference. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote Tim likes (2:28)
  • How his lean journey started (3:38)
  • A Ford employee’s perception of Toyota  (9:30)
  • The Cleveland Clinic Improvement Model (12:17)
  • How they’ve involved physicians (19:19)
  • About his unusual upcoming workshop (25:01)

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Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.

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